Contactless transactions using Piraeus Bank cards

Contactless transactions are a new convenient, rapid and secure way to shop using special technology cards which carry the relevant logo.

What are contactless transactions

Contactless transactions are based on NFC (Near Field Communication) wireless technology and enable customers to shop by simply holding their card near the dedicated device.

How to carry out a contactless transaction

  • The merchant enters the payment amount, which then appears on the screen of the card acceptance device. You simply hold your card near the device

  • In a few seconds you will hear a distinctive sound and the approval will appear on the device screen. The merchant will hand you the transaction receipt issued by the device

  • Note: If the amount is less than €25, you do not have to enter your PIN. If the amount is over €25, you will have to enter your PIN

What are the benefits for the customer

Easy to use

You do not need to look or wait for exact change during your everyday transactions.
You do not need to enter your PIN if the amount is less than €25. For payments over €25, you will have to enter your PIN.
In neither case do you need to sign the relevant receipt.


The payment process is faster than using cash or a credit card. This way you spend less time waiting at the checkout. Complete all your transactions in just a few seconds.


Contactless transactions are a much safer way to shop compared to cash, as your card never leaves your hand during payment.

What are the benefits for the merchant


The payment process is faster than using cash or a credit card. This way your customers spend less time waiting at the checkout and the queues are shorter.

Easy to use


Reduce your cash and change management costs.

Potential profit increase

Your customers will be able to shop using their card, even if they do not carry any cash.

Security FAQs for contactless transactions

1.Which are the safety standards of the contactless technology?
  • All Visa and MasterCard Payment Organizations international security standards
  • A series of powerful security features embodied in each card
  • Chip & PIN security technology
2.What if my contactless card is Lost or Stolen?
If you lose your card, or you suspect that its details have been stolen or have been compromised, you must contact your bank immediately. It is very important to check regularly that your card is in your possession. In addition check your card’s statement and control your account balance for unauthorized transactions. In that case, please report it immediately.
3.Is it possible to change the minimum amount of €25 for contactless non-PIN transactions, the way I prefer?
This limit is strongly suggested by Visa and MasterCard International Organizations and there is no possibility to change or repeal it.
4.Is it possible to make contactless transactions with my card, as I stand close to the card acceptance device, without realizing it?
In order to perform a contactless transaction, the card must be very close (less than 8 centimeters) to the Point of Sales device and remain close to it for as long as it is necessary, until you hear the sound "beep", in order to have a successful transaction.
5.Can I make only contactless transactions with my card?
Contactless transactions are carried out only in the special card acceptance device with the contactless logo . By all means with this card, you can also make Chip & PIN transactions. Also, there is no change in the use of the card on ATMs. You will always be able to use your card’s Chip & PIN technology for amounts less than 25€, in case you do not want to make a Contactless transaction.
6.If I pass, by mistake, my card twice in front of a card acceptance device, will I be charged the transaction twice?
For completing a contactless transaction, the merchant must enter the transaction amount on the card acceptance device. Therefore, if you pass many times your card in front of the card acceptance device, you will not be charged, as the device is not “prepared” for accepting any transaction.