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 If your card has been lost or stolen, or if you have suspicious activity on your account, please follow this link.

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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

PSD2 service directive

Find out about the changes to PSD2 service directive for individuals, businesses and professionals.
General information What changes for individuals?What changes for businesses?

General information

The implementation of the European Directive on Payment Services (PSD2) changes the way you make purchases with your card.

The revised Payment Services Directive (PSD2, Directive 2015/2366/EU), which was incorporated into Greek law by Law 4537/2018, aims, inter alia, to make payments within the European Economic Area (EEA)* easier and more secure.

According to this directive, as of 14th September 2019, e-commerce, as well as contactless PIN-less transactions that require the use of a card are modernized.

*European Economic Area (EEA): EU Member States and Iceland, Liechtenstein and Norway

Additional material:

1.European Commission's leaflet on consumer rights under PSD 2

Download it here

2. Payment Services Terms and Conditions

Download it here

What changes for individuals?

See here what changes in services for individuals 

What changes for businesses?

See here what changes in services for businesses

More articles

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We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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