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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
You don’t have Piraeus e-banking yet? Register

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Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Yellow offers for every need of your student life

Back to University with a Yellow feeling.
Yellow

Offers specially designed for students

Are you a University student? 
Yellow is back with exclusive offers that gives more yellows for every need of your student life.

From 05/10 till 05/11/2026, discover exclusive offers designed for students:

Earn 3,000 yellows with the first purchase you make with your new University Visa.
Choose it to cover the cost of essential equipment for your new student home, as well as your everyday student needs! In addition, with your transactions at the Program’s Partners you can earn up to x10 yellows.
Get it easily and quickly through the Piraeus e-banking and the Piraeus app, or at any Piraeus Bank Branch.

Earn 2times more yellows for every Point you convert through the Check in Class app.
Upload your university notes, check in daily or invite your friends to the app to collect Points and convert them into even more yellows.

 
Yellow app QR

Do you want even more?

Download the Yellow app now, discover the student list, make your choice, and you could be one of the 100 lucky Members to receive a Yellow only voucher from a Program Partner, related to your choice.

because university student life is also Yellow.
10 years of Yellow, 10 years of rewards.

 
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Terms & Conditions
Terms & Conditions of the promotional campaign Back to University within the Yellow Rewards Program
Piraeus Bank S.A. (hereinafter referred to as the "Bank"), having its registered office at 4 Amerikis Street, Athens, within the framework of the Yellow Rewards Program (hereinafter the "Program"), organizes the following promotional campaign “BACK TO UNIVERSITY” (hereinafter the "Campaign").
Eligible participants

The Campaign is addressed to members of the Program (hereinafter referred to as the “Members”) who will undertake one of the following actions:

i) They will issue a new University Visa credit card (hereinafter referred to as the “Card”) and complete their first transaction, regardless of the amount, using the Card during the Campaign Period. Such transaction must have been cleared and recorded in the Bank’s accounting books no later than 10/11/2026. Submission of an application for the issuance of the Card alone is not sufficient for the applicant to participate in the Campaign. Participation is subject to the Bank’s approval of the application, the issuance of the Card, and compliance with the conditions set out herein. Evaluation of the application for the issuance of the Card is at the sole discretion of the Bank, which may approve or reject the application based on its applicable credit assessment criteria.

For participation in the Campaign, Members who issue the Card (hereinafter referred to as the “Cardholder(s)”) must, throughout the period during which they are entitled to participate, namely from 05/10/2026 to 05/11/2026, cumulatively satisfy the following eligibility requirements:

  1. They must be at least 18 years old.
  2. They must have full legal capacity.
  3. They must be permanent residents of Greece.
  4. The Card issued during the Campaign must remain valid and must not have been cancelled, subject to the provisions below relating to cancellation due to theft or loss, from the date of issuance until the allocation of the yellows rewards.
  5. They must have paid, on time, the minimum monthly payment amount specified in their Card statement and must not have any overdue debt outstanding for more than thirty (30) days.

In addition, they must be in good standing with respect to all products granted to them by the Bank.
For the purposes of this Campaign, a “first transaction” means a purchase and/or payment made at physical or online merchants in Greece or abroad that accept card payments, as well as purchases and payments made in interest-free instalments, which are counted as a single transaction in their entirety, provided that the original transaction is carried out during the Promotion Period as defined herein.

The following shall not be considered eligible transactions for participation in the Campaign:

  • Cash withdrawals from ATMs or branch counters.
  • Card payment transactions.
  • Balance transfers.
  • Interest charges and over-limit fees.
  • Transactions carried out with gambling-related merchants.

Furthermore, purchases and/or payments that have been reversed, cancelled, or disputed by the Cardholder due to loss or theft of the Card shall not qualify for participation and shall not be taken into account. This applies to transactions carried out up to the date on which the Cardholder notified the Bank of the loss or theft, resulting in the cancellation of the Card.
In the event that the Card is reported lost or stolen between the date of approval of the transaction and the date on which the reward allocation file is generated, the Card shall remain eligible for participation in the Campaign provided that the Cardholder requests its reissuance and such reissuance is approved by the Bank by 10/11/2026, in accordance with the Bank’s applicable procedures.
Each Cardholder shall be entitled to receive the reward once only and in relation to one University Visa credit card only, provided that all of the above conditions are satisfied.

ii) They will convert into yellows the Points they have accumulated within the Bank’s “Check in Class” application (hereinafter referred to as “Check in Class”) during the Campaign, as defined below.

Benefit
As part of the Campaign, participating Members will earn:
a) 3,000 yellows for issuing a University Visa Card and completing their first transaction, regardless of the amount, using the Card.
b) 2 yellows for every 1 Point converted.
In all cases, the crediting of the yellows to each Member’s Yellow Account shall be completed no later than 31/12/2026.
As part of the Promotion, participating Members will earn:
a) 3,000 yellows for issuing a University Visa Card and completing their first transaction, regardless of amount, using the Card.
b) 2 yellows for every 1 Point converted.
In all cases, the crediting of the yellows to each Member’s Yellow Account shall be completed no later than 31/12/2026.
Campaign period

The Campaign shall be valid from 05/10/2026 till 05/11/2026 (hereinafter the "Campaign Period").

Conditions for the awarding of yellows
A prerequisite for the awarding of the Campaign yellows is that Members:
a) maintain their status as members of the Bank’s Program throughout the Campaign Period and at the time the yellows are awarded and
b) satisfy all other requirements of the Program relating to the collection and redemption of yellows.
The yellows may be redeemed in accordance with the terms and conditions of the Program, as amended and in force from time to time.
Notification of Campaign Beneficiaries
The beneficiaries of the Campaign will be notified by SMS to their mobile phone or by any other appropriate means selected by the Bank.
General terms

The Campaign Terms and Conditions shall remain published on the Bank’s official website relating to the Program throughout the Campaign Period.
The Bank shall implement all necessary organizational and technical security measures to protect any personal data obtained in connection with or on the occasion of the Campaign and shall process such data in accordance with Regulation (EU) 2016/679 (GDPR) and all applicable legislation in force from time to time.
Participants acknowledge and accept that any personal data lawfully obtained by the Bank in connection with and for the purposes of their participation in the Campaign shall be processed by the Bank in accordance with the provisions set out in the information notice entitled “Information on the Processing of Personal Data”, available on the Bank’s website at www.piraeusbank.gr, which participants declare they have read and which forms an integral part of these Terms and Conditions.
Piraeus Bank reserves the right to remove yellows awarded under the Campaign from Members where there is a suspicion of fraudulent use of the Program for the purpose of accumulating and redeeming an excessive number of yellows.
Members of the Program are entitled to submit any complaint, dispute or objection concerning the Campaign within a period of six (6) months from the date of the transaction to which the complaint or objection relates. For the purpose of examining such complaint or objection, the Bank may request supporting evidence of the relevant transaction.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Greece.
Any dispute arising out of or in connection with the interpretation or implementation of these Terms and Conditions shall be subject to the exclusive jurisdiction of the Courts of Athens.

Together in rewards

We are here to keep you fully informed and answer any questions about the Yellow Rewards Program, so that you can make the most of your points and take advantage of our offers.
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