Book Online your appointment

Not necessarily. You can book an appointment even if you are not a Piraeus Bank customer through Piraeusbank.gr.

Book your appointment here

You can schedule an appointment easily and quickly through Piraeusbank.gr following the steps below:

• Select “New Appointment” on the “Online appointment” page, under the “Support” section.
  
• Indicate your status (Individual or Business) and whether you are an existing customer or non- existing customer.
  
•  Fill in your details (Full Name, Tax ID Number, mobile number, and email). For businesses, representative details will also be required.
  
• Verify your contact information using a one-time password (OTP), will be sent in your e-mail
  
• Choose the topic you want to discuss, the type of appointment (in-branch or by phone), your preferred branch, and the date and time that suits you.
  
• Complete the process by selecting “Confirm.”
  

Once the process is completed, you will receive a confirmation email with all the necessary information about your appointment.

If you are not yet a customer, you can easily and securely start your banking relationship with us from your mobile phone by clicking here.

For the necessary documents related to data certification and validation, you can refer here.

We recommend visiting the relevant product & service pages on Piraeusbank.gr for any additional preparation before your appointment.

Individuals:

• Accounts and Time deposits 
  
• Cards
  
• Loans
  
• Mortgages
• Investments
• Insurance
  

Businesses:

• Business accounts & Time deposits
  
• Funding 
  
• Business Banking Cards 
  
• Business Insurance
• Business Payments & Collections
  
• Investment Products for Businesses
  
• Import - Export Settlement for Businesses 
  
• Cheques
  
• Payroll 
  

You can easily cancel your appointment using the relevant link provided in the confirmation email. If you wish, you may also reschedule it.

Alternatively, if you booked your appointment through e-banking or Piraeus app, you could cancel or reschedule it visiting “My Appointments” section.

All you need is to have Piraeus e-banking credentials. To set up your appointment, please follow the steps below:

• Log in to Piraeus e-banking or the Piraeus app
  
• Select a new appointment in the "My appointments" section
  
• Choose the date and time that suits you, the topic you want to discuss and the type of appointment you want. The options are:
  
  • appointment at the branch*
    
  • telephone meeting
    
  • video call**
    
• You can enter your comments to the branch that will manage your appointment.
  

Once the process is completed, you will receive an e-mail confirmation with all the necessary information about your appointment.

In case you don't have Piraeus e-banking credentials, you can register for free here.

* Initially, your default service branch is displayed, alternatively you can choose "Other" to select the branch where you wish to make your appointment. The branch selection option does not apply to Personal Banking and Business Banking Plus clients who are served by a personal advisor.
** The video call is available exclusively to Personal Banking and Business Banking Plus customers. For video call you will receive a link to join in at the scheduled time.