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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

Earn up to 10% in yellows at LA REDOUTE

Valid on summer weekends.
Yellow

Earn up to 10% in yellows at LA REDOUTE with Piraeus Bank cards

On summer weekends, bring a Yellow breeze of renewal to your home and your look with your purchases at LA REDOUTE.

Make your purchases at laredoute.gr or at the LA REDOUTE store in Chalandri and earn:

  • 10% in yellows with a credit or prepaid card.
  • 3% in yellows with a debit card.

Valid from 25/07 till 30/08/2026*, every Saturday and Sunday, for purchases made with Piraeus Bank cards participating in the Rewards Program.

At La Redoute, you’ll find clothing, furniture & décor items that blend modern lifestyle with quality and aesthetics.

* The offer applies to transactions made on the weekends 25–26/07, 01–02/08, 08–09/08, 15–16/08, 22–23/08 & 29–30/08/2026.

Summer renewal becomes Yellow
10 years of Yellow, 10 years of rewards

Terms & Conditions
Where does the promo apply?
When is the promo valid?

The promo is valid exclusively every Saturday and Sunday, from 25/07/26 till 30/08/2026 (25-26/07, 01-02/08, 08-09/08, 15-16/08, 22-23/08/2026 & 29-30/08).

Which cards does the promo apply to?

All Piraeus Bank cards participating in the Rewards Program.

What do you earn?

The profit for every €1 transaction, at the Partner's POS/ePOS, with Piraeus Bank cards participating in the Rewards Program, corresponds to:

  • 50 yellows (10% in yellows) with credit or prepaid cards 
  • 15 yellows (3% in yellows) with debit cards
When will you get the yellows of the promo?

The Member’s account will be credited with yellows within 5 days after the transaction has been cleared.

General Terms
The transaction has to be made within the duration of the promo and by using a Piraeus Bank card participating in the Rewards Program. 
Otherwise the Member will collect yellows, in accordance to the applicable Program Terms for purchase transactions in a Program’s Partner using cards of the Bank participating in the Program, for transactions not made within the duration of the promo.

The maximum monthly number of yellows that a Member may earn by using a card, in accordance with the Program Terms, does not apply to the additional yellows that will be earned during the promo. 

Piraeus Bank reserves the right to remove yellows, that will be awarded under the promo, from Members, in case a suspicion of fraudulent use is detected aiming to earn and redeem a large number of yellows.

Program Members are entitled to proceed with any dispute/objection request regarding the award of yellows within the framework of the promo, within a period of 6 months from the transaction to which the dispute/objection relates. In order to investigate the objection, the Bank may request supporting documents related to the transaction.

Members in order to be rewarded with the yellows of the promo, should:
a) retain the “Active” status of Member of the Bank's Yellow Rewards Program during the promo and the date of the rewarding and
b) meet all requirements of the Yellow Rewards Program, regarding the collection and redemption of yellows.

Together in rewards

We are here to keep you fully informed and answer any questions about the Yellow Rewards Program, so that you can make the most of your points and take advantage of our offers.

Learn all about Yellow

View Yellow offersFind all Program PartnersView the Program's Terms & ConditionsCalculate your yellowsLearn about the Yellow app
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