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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

20% in yellows at the PIOP Museum Shop in Thessaloniki

Unique items and publications inspired by the Museums of the Piraeus Bank Group Cultural Foundation.
Yellow

20% in yellows at the PIOP Museum Shop in Thessaloniki

At the Museum Shop of the Piraeus Bank Group Cultural Foundation (PIOP) in Thessaloniki, every item tells a story inspired by the themes of its nine Museums.

Make your purchases using Piraeus Bank cards and earn 20% in yellows.

At the Museum Shop in Thessaloniki, every item is connected to the cultural heritage, the art and the Greek creativity, offering you a unique shopping experience. Discover:

  • Art objects and unique gifts
  • Handmade jewelry and silk scarves
  • Toys and storybooks for children
  • The Foundation’s extensive publishing portfolio
    •

    This offer is valid from 01/10 till 02/11/2026, exclusively at the PIOP Museum Shop in Thessaloniki (9A Nikis Ave. & Demosthenous St.), for purchases made with the Piraeus Bank cards participating in the Rewards Program.

    10 years of Yellow, 10 years of rewards.

    Participating network

    Check the participating network of Piraeus Bank Group Cultural Foundation (PIOP) venues here

    Terms & Conditions
    Where does the promo apply?

    Exclusively at the Museum Shop of the Piraeus Bank Group Cultural Foundation (PIOP) in Thessaloniki.

    When is the promo valid?

    The promo is valid exclusively for the period 01/10/2026 till 02/11/2026.

    Which cards does the promo apply to?

    The promo is valid for all Piraeus cards participating in the Rewards Program.

    What do you earn?

    The profit for every € 1 transaction with Piraeus cards participating in the Rewards Program, corresponds to 100 yellows (20% in yellows).

    When will you get the yellows of the promo?

    The Member’s account will be credited with yellows within 5 days after the transaction has been cleared.

    General Terms

    The transaction has to be made within the duration of the promo and the amount must be paid by using a Piraeus card participating in the Rewards Program.
    Otherwise the Member will collect yellows, in accordance to the applicable Program Terms for purchase transactions in a Program’s Partner using cards of the Bank participating in the Rewards Program, for transactions not made within the duration of the promo.

    The maximum monthly number of yellows that a Member may earn by using a Piraeus Bank card participating in the Rewards Program, in accordance with the Program Terms, does not apply to the additional yellows that will be earned during the promo.

    Piraeus Bank reserves the right to remove yellows, that will be awarded under the promo, from Members, in case a suspicion of fraudulent use is detected aiming to earn and redeem a large number of yellows.

    Program Members are entitled to proceed with any dispute/objection request regarding the award of yellows within the framework of the promo, within a period of 6 months from the transaction to which the dispute/objection relates. For the investigation of the claim, the Bank may request proof of the transaction.

    Members in order to be rewarded with the yellows of the promo, should:
    a) retain the “Active” status of Member of the Bank's Yellow Rewards Program during the promo and at the date of the rewarding and
    b) meet all requirements of the Yellow Rewards Program, regarding the collection and redemption of yellows.

    Together in rewards

    We are here to keep you fully informed and answer any questions about the Yellow Rewards Program, so that you can make the most of your points and take advantage of our offers.

    Learn all about Yellow

    View Yellow offersFind all Program PartnersView the Program's Terms & ConditionsCalculate your yellowsLearn about the Yellow app
    Follow Yellow on social media:
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