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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

Εarn 6% in yellows at Shell gas stations

Start your Easter journeys with Yellow rewards.
Yellow

Your Easter trips begin at Shell gas stations

This Easter, every journey starts at Shell gas stations and you earn many yellows!

Get fuel* for your vehicle, from the selected Shell gas stations** that participate in the promo and earn 6% in yellows.

The promo is valid from 30/03 till 14/04/2026, for purchases worth 30€ or more, using Piraeus Bank credit or prepaid card participating in the Rewards Program.

Yellow rewards in every kilometer at Shell stations!
Your excursions turn Yellow at Shell gas stations!

Yellow is celebrating its 10-year anniversary and is giving away €100,000.
Make your purchases with Piraeus Bank credit or prepaid cards and become one of the thousands of lucky winners who earn €10 in yellows.

*The promo concerns the purchase of gas, diesel, and LPG from the participating in the promo network of Shell gas stations.

** Locate on the map the nearest Shell gas station.

Participating network

Check the participating network of Shell gas stations here

Terms & Conditions
Where does the promo apply?

Exclusively at the selected Shell gas stations participating in the promo, for transactions worth 30€ or more.

When is the promo valid?

The promo is valid exclusively from 30/03/2026 till 14/04/2026.

Which cards does the promo apply to?

For Piraeus credit or prepaid cards participating in the Rewards Program.

What do you earn?

The profit for every €1 of a transaction, worth €30 or more, for the purchase of gas, diesel or LPG, at the POS of selected Shell stations, using a Piraeus credit or prepaid card participating in the Rewards Program, corresponds to 30 yellows (6% in yellows).

When will you get the yellows of the promo?

The Member’s account will be credited with yellows within 5 days after the transaction has been cleared.

General terms

The transaction has to be made within the duration of the promo and the amount must be paid by using a Piraeus credit or prepaid card participating in the Rewards Program.
Otherwise the Member will collect yellows, in accordance to the applicable Program Terms for purchase transactions in a Program’s Partner using cards of the Bank participating in the Rewards Program, for transactions not made within the duration of the promo.

The maximum monthly number of yellows that a Member may earn by using a Piraeus card participating in the Rewards Program, in accordance with the Program Terms, does not apply to the additional yellows that will be earned during the promo.

Piraeus Bank reserves the right to remove yellows, that will be awarded under the promo, from Members, in case a suspicion of fraudulent use is detected aiming to earn and redeem a large number of yellows.

Program Members are entitled to proceed with any dispute/objection request regarding the award of yellows within the framework of the promo, within a period of 6 months from the transaction to which the dispute/objection relates. In order to investigate the objection, the Bank may request supporting documentation of the transaction.

Members in order to be rewarded with the yellows of the promo, should:
a) retain the “Active” status of Member of the Bank's Yellow Rewards Program during the promo and at the date of the rewarding and
b) meet all requirements of the Yellow Rewards Program, regarding the collection and redemption of yellows.

Together in rewards

We are here to keep you fully informed and answer any questions about the Yellow Rewards Program, so that you can make the most of your points and take advantage of our offers.

Learn all about Yellow

Find all Program PartnersView Yellow offersLearn about the Yellow appCalculate your yellows
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