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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
You don’t have Piraeus e-banking yet? Register

New to Piraeus Bank?
Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Earn 6% in yellows at MASOUTIS supermarkets

New season, new beginning. Start it with a Yellow feeling.

6% in yellows with your purchases at MASOUTIS & KRITIKOS supermarkets

Return to the rhythm of autumn with choices that fill your basket with quality and Yellow rewards, at MASOUTIS & KRITIKOS supermarkets.

Make your purchases at the cooperating MASOUTIS or KRITIKOS supermarkets, as well as at masoutis.gr* or kritikos-sm.gr*, and earn 6% in yellows on every transaction.

The offer is valid from 27/08 till 16/09/2026, for transactions worth 50€ or more, made with a Piraeus credit or prepaid card participating in the Rewards Program.

*To participate in the offer, payment upon delivery must be made with a credit or prepaid card that participates in the Rewards Program.

New season, new beginning. Start it with a Yellow feeling
10 years of Yellow, 10 years of rewards

 
Terms & Conditions
Where does the promo apply?

Exclusively at the cooperating MASOUTIS or KRITIKOS super markets, as well as at masoutis.gr or kritikos-sm.gr, for purchases worth 50€ or more.

For purchases at masoutis.gr and kritikos-sm.gr, the necessary condition for participating in the promo is the payment to be made upon delivery, with a credit or prepaid card participating in the Rewards Program.

When is the promo valid?

The promo is valid exclusively from 27/08/2026 till 16/09/2026.

Which cards does the promo apply to?

Piraeus credit and prepaid cards participating in the Rewards Program.

What do you earn?
For purchases worth €50 or more at the Partner's POS, with a Piraeus credit or prepaid card participating in the Program, the profit for every €1 of transaction, corresponds to 30 yellows (6% in yellows).
When will you get the yellows of the promo?

The Member’s account will be credited with yellows within 5 days after the transaction has been cleared.

General Terms

The transaction has to be made within the duration of the promo and the amount must be paid using a Piraeus credit or prepaid card participating in the Rewards Program.

Otherwise the Member will collect yellows, in accordance to the applicable Program Terms for purchase transactions in a Program’s Partner using cards of the Bank participating in the Rewards Program, for transactions not made within the duration of the promo.

The maximum monthly number of yellows that a Member may earn by using a Piraeus Bank card participating in the Rewards Program, in accordance with the Program Terms, does not apply to the additional yellows that will be earned during the promo.

Piraeus Bank reserves the right to remove yellows, that will be awarded under the promo, from Members, in case a suspicion of fraudulent use is detected aiming to earn and redeem a large number of yellows.

Program Members are entitled to proceed with any dispute/objection request regarding the award of yellows within the framework of the promo, within a period of 6 months from the transaction to which the dispute/objection relates. In order to investigate the objection, the Bank may request supporting documents related to the transaction.

Members in order to be rewarded with the yellows of the promo, should:

a) retain the “Active” status of Member of the Bank's Yellow Rewards Program during the promo and at the date of the rewarding and
b) meet all requirements of the Yellow Rewards Program, regarding the collection and redemption of yellows.

Participating network

Check the participating network of MASOUTIS AND KRITIKOS stores here

Together in rewards

We are here to keep you fully informed and answer any questions about the Yellow Rewards Program, so that you can make the most of your points and take advantage of our offers.
Yellow_Help Module Illustration 2.webp

Piraeus AI assistant

AI assistant is here