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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
You don’t have Piraeus e-banking yet? Register
New to Piraeus Bank?
Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Favorite Things

Property insurance program from ERGO Insurance.
Get coverage for your favorite items and ensure their protection. Piraeus Financial Holdings offers you ERGO My Favorite Things plans from ERGO Insurance Company, specially designed to meet your needs. Choose the Advanced, Total or Superior package depending on the level of cover you want, and protect up to five of your favourite items from a range of major risks.

 

In cooperation with:

 

ERGO Logo

Benefits

  • Coverage throughout Greece
  • Fixed & low annual premium
  • Opportunity to choose any insurance package according to the coverage limit per object
  • Quick & easy insurance and compensation processes
Product details

Why this insurance program?

ERGO My Favorite Things offers you the following benefits:

Online check

The pre-insurance check of the application is done online.

Simple procedure

In case of damage, the purchase receipt purchase is not required.

Low premium

The premium you choose remains fixed and low throughout the year.

Automatic renewal

You don't have to do the process all over again, as the renewal is automatic.

Questions and answers

How do I pay for my insurance policy?

The payment methods are:

  • Direct debit to bank account
  • Direct debit to credit or prepaid card

How will you be insured with ERGO My Favorite Things?

To find out more about the ERGO My Favorite Things insurance and to submit your application, you can visit any Piraeus Bank branch that is convenient for you.
My Protection, submit your application and receive your insurance policy, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest branch

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Ready to take the next step?

We are at your disposal to support you in all steps of the process.

Book an appointment
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Product details
Who it is addressed at
The program is addressed to all customers who wish to insure their favorite belongings against daily threats. Thanks to the integration of the digital pre-insurance audit during the insurance process, the indemnification process gets easier, since no purchase receipt needs to be displayed in case of claim.
Duration
Annual with automatic renewal
Payment
Annual
Partner
ERGO Insurance
CoveragesInside residenceOutside residence
Fire
Explosion
Accidental damage due to liquid (excluding drop into sea, lakes, rivers, swimming pool etc.)
Accidental breakage
Malicious acts, civil commotion
Theft due to burglary inside the declared primary residence *The coverage extents also to the declared and on the contract registered secondary residence, during the proven period, which the insured person has been accommodating in the residence.
Theft inside or outside the declared residence
Earthquake
Annual premium
Packages Max object acquisition value
(so as to get involved in a package)		 Max indemnification limit per object Total max indemnification limit (annual) Deductible Annual premiums 
Advanced  €1,500  €500  €1,500  €50  €80
Total  €2,250  €750  €2,500  €75  €110
Superior  €5,000  €1,200  €5,000  €120  €140

*Deductible: the deductible is applied only in case of total damage of the object

Conditions
  • Up to 5 favorite items
  • Max age of objects: 5 years
  • The objects should have been brand new bought and prior the insurance
Legal disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (KE.FO.D.E. ATTIKHS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank. 

Need more information?

Book an appointment

Via e-appointment in Piraeus-app.

Piraeus Phone Banking

Carry out banking transactions via Piraeus Phone Banking.

Troubleshooting

Useful information, articles and guides.

Update your personal data

Find all supporting documents for every transaction and product.

More information

internetbanking login

Online registration via the Piraeus app

Get e-banking codes and manage your finances quickly and easily, wherever you are.
Read more
Mortgage loans

Online application for insurance

See in detail how to obtain ERGO's insurance plans online.
Read more

Relevant products

ERGO My Home Content

Home insurance

ERGO My Home Content

Get full coverage for the contents of your home and ensure comprehensive protection, depending on the plan you choose. Piraeus Financial Holdings offers you the ERGO My Home Content program from ERGO Insurance Company, specially designed to meet your needs.
Ergo my home

Home insurance

ERGO My Home

Get full coverage for your home and its contents and ensure comprehensive protection for your property, depending on the plan you choose. Piraeus Financial Holdings offers you ERGO My Home Advanced Plus, Total Plus and Superior Plus plans from ERGO Insurance Company, specially designed to meet your needs.
ERGO Secure Wallet Plus

Lifestyle insurance plans

ERGO Secure Wallet Plus

Piraeus Financial Holdings offers you to insure your personal belongings through ERGO Secure Wallet Plus. If you are a holder of Piraeus Bank credit, debit or prepaid cards (digital or physical) , you can secure immediate compensation in case of theft or loss of your personal belongings, such as glasses, tablet, house or car keys, handbag, wallet, ID card and driver's license etc, at the same time as the theft or loss of the card.
ERGO My Business (Store/ Office/ Doctor's office)

Business premises insurance

ERGO My Business (Store/ Office/ Doctor's office)

My Business Liability insurance for shop, office or doctor's office for owners and tenants from ERGO Insurance Company for the clients of Piraeus Financial Holdings Group. With the plan you can cover the building or even the contents of your business.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?