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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

ERGO My Business (Store/ Office/ Doctor's office)

ERGO My Business insurance program for shop, office or doctor's office for owners and tenants.

ERGO My Business insurance for shop, office or doctor's office for owners and tenants from ERGO Insurance Company for the clients of Piraeus Financial Holdings Group. With the plan you can cover the building or even the contents of your business.


Insure your business with the ERGO My Business program and enjoy a 15% discount from ERGO until 31/12! The discount applies for every year your policy remains active.

Benefits

  • Low insurance premiums
  • Discounts based on year of manufacture
  • Choice of optional coverages
  • Exemption or no exemption, except for earthquake and employer's liability coverage
Product details

Why this insurance program?

ERGO My Business (Store/ Office/ Doctor's office) offers you the following benefits: 

Comprehensive coverage

Ensure complete protection of your business premises.

Low premiums

Pay your premiums in up to 12 interest-free monthly installments.

Reliable cooperation

Your insurance plan is offered in cooperation with a leading insurance company.

Duration

The insurance is valid for one year with the possibility of renewal.

Questions and answers

How do I pay for my insurance policy?

  • By billing your account.
  • By charging your Piraeus Bank credit card, with the possibility of repayment in up to 12 interest-free installments.

Payment of the renewal will be made in the same way, by means of a standing order.

How will you be insured with ERGO My Business for Store/Office?

To find out more about the ERGO My Business Insurance for Store/Office, to submit your application and receive the insurance policy, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest store
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We are at your disposal to support you in all steps of the process. 

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Product details
Aim
ERGO My Business insurance is addressed to individuals (sole proprietorships) and legal entities, owners or tenants.
Available packages
3 insurance packages Advanced Plus, Total Plus & Superior Plus with basic and optional coverages
Benefits
  • Insurance at new value for building (up to 50 years old) and equipment (up to 5 years old)
  • Optional theft coverage in all insurance packages and the possibility of coverage with or without exemptions in all insurance plans (except for earthquake coverage and employer's liability coverage)
  • Subinsurance protection
  • In case of non-operation of the business, provision of financial assistance as loss of profits
  • Earthquake coverage based on the region for better pricing
Duration
1 year renewable
Annual premium
ERGO My Business insurance is offered at a very affordable cost with a competitive premium. In addition, in all 3 insurance packages Advanced Plus, Total Plus & Superior Plus you can get a discount based on the year of manufacture.

A) Construction 1995-2004: discount -5%

B) Construction 2005-2014: discount -10%

C) Construction 2015 and after: -15%
Repayment by installments
Up to 12 interest-free monthly installments with any Piraeus Bank credit card.
Issue of contract
The offer, issuance and payment of your insurance policy is completed immediately and delivered to you at the Piraeus Bank branch that serves you.
Coverage
Basic coverageAdvanced PlusTotal PlusSuperior PlusColumn4Column5
Fire
Lightning
Smoke
Explosion *Includes own damages of exploding object
Forest fire
Falling aircraft
Collision with third party vehicles
Terrorist acts
Uprisings, strikes, riots and Malicious acts
Broken outdoor windows *3% of the total insured capital with a maximum amount of €3,000
Architect’s / engineer’s fees and license fees *20% of the insured building capital with a maximum amount of €20,000
Rubble collection *5% of the total insured capital
Unintentional underinsurance 10%
New for old value *in buildings up to 50 years & in equipment up to 5 years old
Damage reduction costs *included in the insured capital
Flood, storm, squall, snow, hail
Leaking pipes
Water pumping costs *3% of the insured capital with a maximum amount of €3,000
Cost of works to investigate damage to the pipe itself for buildings up to 30 years old *5% of the insured building capital with a maximum amount of €5,000
Falling trees, lamp-posts by accident
Signs / Labels cover from covered risk *1% of the total insured capital with a maximum amount of €10,000
Civil Liability from covered risk
General Third Party Liability *20% of the insured content capital with a maximum amount of €50,000
Personal Accident of the Insurance’s Holder *on business premises
Compliance with regulations *20% of the insured building capital with a maximum amount of €15,000
Loss of Profits (financial aid) *10% of the insured content capital with a maximum amount of €50,000 and a maximum compensation period of 90 days
Relocation expenses
Temporary transfer after damage *The rescued items at the relocation site are covered by a covered risk.
Coverage in Business’ premises, objects for exhibition, processing, remaking
Storage costs after covered damage *1% of the insured content capital with a maximum amount of €5,000
Hold up *1% of the insured content capital with a maximum amount of €5,000
Customer information costs *2% of the insured content capital with a maximum amount of €10,000
Loss of rent for the owner *10% of the insured building capital
Temporary transfer after damage *The rescued items at the relocation site are covered by a covered risk.
Optional coverageAdvanced PlusTotal PlusSuperior PlusColumn4Column5Column6  Column8  _1Column10  _2
Content theft
Quality alteration (€3,000, €6,000, €10,000)
Short circuit without fire (€5,000)
Earthquake (with a 2% deductible on the insured capital). Earthquake can optionally be given in the same policy, only for the building or only for the content or for building and content together.
Safe burglary or robbery (€10,000)
Money transfer robbery (€10,000)
Employer civil liability (companies up to 5 employees) up to €15,000 and 3 days deductibles
Legal Protection (€3,000)
Pricing examples
 Office Advanced Plus
Without theft coverage		 Total Plus
With theft coverage		 Superior Plus
With theft coverage
Insured Building Capital 100.000€ 100.000 € 100.000 €
Insured Content Capital 50.000€ 50.000 € 50.000 €
Total Annual Premiums
with deductibles (*)		 81€ 137 € 159 €
Total Annual Premiums
without deductibles (*)		 94€ 193 € 210 €

* The above insurance premiums are indicative and concern ground floor building, construction of 1985, building and roof made of reinforced concrete roof, in Attica.


Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (F.A.E. ATHENS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.

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Troubleshooting

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internetbanking login

Online registration via the Piraeus app

Get e-banking codes and manage your finances quickly and easily, wherever you are.
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Mortgage loans

Online application for insurance

See in detail how to obtain ERGO's insurance plans online.

Relevant products

Electronic and cyber risks insurance program

Electronic and cyber risks insurance program

Electronic and cyber risks insurance program

ERGO Hellas Insurance Company's program, proposed by Piraeus Financial Holdings, in order to offer its clients who own a business, protection from cyber-attacks in order to limit their risks and deal with their financial consequences.
Trade Credit Insurance - Simplicity

Trade credit insurance

Trade Credit Insurance - Simplicity

The credit insurance programme of the insurance company Euler Hermes Hellas, proposed by Piraeus Financial Holdings, in order to offer to customers who maintain a business, protection against the risk of non-recovery of their trade receivables.
ERGO My Business Pharmacist

Civil liability insurance

ERGO My Business Pharmacist

The My Business Liability insurance program for pharmacists from Piraeus Financial Holdings is a collaboration with ERGO insurance company. It protects you and your additional members when you are liable for injuries or damages to third parties due to your acts or omissions in the lawful exercise of your professional activity as a pharmacist.
Piraeus Hotel & Rented Room Civil Liability Insurance

Civil liability insurance

Piraeus Hotel & Rented Room Civil Liability Insurance

Piraeus Financial Holdings in cooperation with ERGO insurance company, offers a hotel and room rental liability insurance program. It protects the operator and its permanent staff (annuitants) from third party claims relating to acts or omissions of the insured.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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