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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Piraeus brainy

Effortless Investing via Piraeus Securities
Let's get started!

Piraeus brainy is a robust and intuitive digital app

Piraeus brainy automates the investment process, creating a diversified portfolio tailored to your needs and goals. It guides you and builds an investment portfolio in line with your preferences, financial capabilities, and profile. 

Each portfolio features a mix ETFs from across the globe. It is continuously rebalanced spotting emerging opportunities in the markets.

We combine state of the art technology and our deep investment knowledge, to reach your goals.

Let’s get started!

Digital Onboarding

Every person is unique, and so is our approach.

Piraeus brainy asks few questions to understand your investment goals, risk tolerance and some details around your circumstances. Piraeus brainy does the rest and crafts a diversified portfolio that aligns perfectly with you!

Get started!


App StoreGoogle Play
Piraeus Brainy

Portfolios tailored to your needs

Take advantage of our expertise and begin investing today. Our seasoned asset managers have crafted a variety of strategies to suit your needs.

More

Get Piraeus brainy on iOS, Android οr via Piraeus securities web and begin your investment journey

Questions and answers

What is Piraeus brainy and how does it work?

  • Piraeus brainy is a Robo Advisor application, which means it is an affordable digital financial service that uses technology to automate investments based on the information investors provide about themselves and their financial situation. The term “robo” refers to the fact that these services are almost entirely digital, and that computers, smartphones, or tablets are used to access and interact with your accounts.
  • After downloading Piraeus brainy from the App Store or Google Play, you will need to complete a short questionnaire that helps us understand your personal financial goals, your experience in international investments, and your risk profile. Based on your answers, we will suggest an investment strategy.
  • If you wish to start our collaboration, you will need to sign the relevant contract and provide the necessary documents. Don’t worry, everything is done digitally.
  • Once your investment account is opened at Piraeus Securities, you can add money to it by easily transferring funds from your bank.
  • To open a Piraeus brainy account, a minimum of €1,000 is required. Once deposited, we will start investing for you according to the investment strategy you have chosen.
  • You will be able to monitor your investments daily through our new Piraeus brainy platform.
  • The application is available for iOS or Android mobile devices as well as via the web.
 

What are the costs of the Piraeus brainy service?

Piraeus brainy applies pricing based on the total valuation of your portfolio, with a cost of 1% annually, calculated quarterly. There are no additional charges or hidden costs. We cover these for you.

What types of investments can I expect to find in my Piraeus brainy account?

  • Piraeus brainy invests almost exclusively in Exchange Traded Funds (ETFs). An ETF, also known as a “tracker,” is a product that follows a stock market index, a category of bonds, or a combination of products.
  • From the thousands of available products, we select those with high liquidity (bought/sold immediately), mainly in European markets, allowing us to invest in any geographic area, economic sector, or investment category.
 

How is my personal data secured?

Piraeus Securities recognizes the importance of electronic transaction security and takes all necessary measures, applying the most modern practices. On the service’s website, a detailed description of our policy for protecting our clients’ personal data is posted.

Can I change my risk profile? Can I have multiple profiles? Do I need to sign a new contract and questionnaire again?

Yes, under certain conditions. You will need to contact us.

Can I reinvest? What is the minimum amount?

There is a possibility of reinvestment, with a minimum required amount of €500 each time.

What is the reference currency of the portfolio? Can I have other currency than the Euro?

The reference currency in your portfolio is the euro.

When can I liquidate? What is the minimum withdrawal amount?

You can liquidate whenever you wish. The minimum withdrawal amount is 500 euros. After 3-4 business days, the money will be deposited into the bank account you have declared. Piraeus Securities will use exclusively and strictly only the bank account you have declared.

How and when will I be informed about my transactions? Will I receive statements

Through the Piraeus brainy application, you will be able to find all the information regarding your portfolio and transactions. At the end of each quarter, you will receive statements.

Can I have co-beneficiaries?

Piraeus brainy does not support accounts with co-beneficiaries.

Can I transfer my portfolio to another brokerage firm?

No, this option is not available. If you wish to transfer, the portfolio must be liquidated, and you will be given the proceeds of the sale.

I already have investments with Piraeus. Why can’t you take my details from Piraeus? Why do I need to sign a new questionnaire?

If you are a Piraeus customer, you will need to open an investment account with Piraeus Securities to access our online platform. During the opening process, you also need to fill out a new questionnaire.

If you are a customer of Piraeus Securities, the only action required is to accept the Piraeus brainy contract through our Portal and fill in the questionnaire. This will redefine your investment risk profile for Piraeus brainy.