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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

IRIS payments service

Send and receive money instantly via your mobile phone.

With the IRIS payments service, you can instantly pay your expenses and other obligations (rent, utilities, etc.) or receive payments from your friends, family and associates via a mobile phone number.


You can also pay professionals for services provided quickly and easily, using their tax identification number TIN, mobile phone number, or simply by scanning their IRIS payments QR.

 

IRIS Payments

Benefits 

  • Outgoing and incoming money transfers without IBAN in Greece and in SEPA countries that participate in EuroPA 
  • Instant transfer and credit to the recipient, available 24/7
  • Person to person payments by using only the receiver’s mobile phone number
  • Payments to professionals by using only their mobile phone number or tax identification number or IRIS payments QR

Questions and answers

How can I register for the IRIS payments service?

You can register for personal use, by using your mobile phone number and selecting the bank account to which you wish to receive payments:

  • Through the Piraeus app, from Hub> Services> IRIS payments - Service Management
  • Through Piraeus e-banking, from PURCHASES & APPLICATIONS > IRIS Payments with mobile or TIN* - Administration

*Registration using a tax identification number  is available to freelancer professionals and sole proprietorships.

How much money can I send?

Registration for personal use
As an individual you can send daily via the Piraeus app:
  • up to €1.000 for personal payments with monthly limit up to €5.000, including EuroPA payments and
  • up to €1.000 for professional payments
    regardless of the number of transactions.
     

How much money can I receive?

  • Registration for personal use

    • As an individual you can receive up to €1.000 per day for your personal collections with monthly limit up to €5.000, regardless of the number of transactions, including EuroPA payments.

     

    To whom and from whom can I send and/or receive money via IRIS payments service?

    As an individual you can send and/or receive money to/from registered users of the IRIS payments service within Greece. Additionally, through the service’s interoperability with EuroPA (European Payments Alliance), you can send and/or receive money to/from registered users, using a mobile phone number, to/from SEPA countries participating in the EuroPA network.

    Who participates in the IRIS payments service?

    The service is available between the participants in Greece: National Bank - Eurobank - Alpha Bank - Optima bank - Epirus Bank - Vivabank - Thessaly Cooperative Bank - CrediaBank - Snappi Bank - Chania Cooperative Bank - Karditsa Cooperative Bank, Tora Wallet.

    You may also find the participants in the EuroPA network here.

     
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    Ready to take the next step?

    Make your daily life easier by taking advantage of the online services we offer, without visit to a branch.

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    We are here for you

    We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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