If your card has been lost or stolen, or if you have suspicious activity on your account, call +30 210 32 88 000

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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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You don’t have Piraeus e-banking yet? Register
New to Piraeus Bank?
Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Mobile phone top-up

Top up your prepaid mobile phone online, any time you need it.
We offer the service for all prepaid mobile network operatorsSee how you can pay to top up your prepaid mobile phone

We offer the service for all prepaid mobile network operators:

  • Cosmote
    Choose €15, €20 or €30

  • Vodafone
    Choose €15, €20 or €30

  • NOVA
    Choose €15, €20 or €30

  • Q Card
    €15

See how you can pay to top up your prepaid mobile phone

Α. By charging your Piraeus Bank account

Via the Piraeus e-banking:

  • Log in to either Piraeus e-banking and select Payments > By Category> Telecommunications > Mobile Airtime Top Up.
  • Either via the Piraeus app and select Transact > Payments list >Telecommunications > Mobile Airtime Top Up.

Or via Piraeus phone banking:

  • Call +30 210 3288000

Β. By cash

  • At partners' stores

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Insurance coupons

Everyday banking

Insurance Coupons are mandatory so as to pay people you employ on a regular or casual basis for private work or services. Employees may include domestic cleaners, private tutors, childcares, caregivers, gardeners and landscapers etc. The Insurance Coupons are issued online via the Piraeus e-banking  and can be cashed by employees at any Piraeus Bank branch. Any relevant social insurance contributions (25% for IKA and 10% for OGA) are withheld from the amount payable written on the Insurance Coupons. The withheld amount is then paid to the corresponding social insurance fund.

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We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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