Now you can use Piraeus Bank cards with Apple Pay

Enjoy all the benefits of Visa & Mastercard® Piraeus Bank cards and perform your daily transactions with Apple Pay easily, quickly, and safely. 

*For a list of compatible Apple Pay devices, see here

How to add a card

Adding your card to Apple Pay is simple. Here’s how to get started.

  • On iPhone, open the Wallet app and tap the “+” sign in the upper-right corner.
  • For Apple Watch, open the Apple Watch app on your iPhone and select “Wallet & Apple Pay”, then tap “Add Credit or Debit Card.”

See how to add a card

How to Pay

Apple Pay is the easy and safe way to pay in stores, in apps and on the web with your iPhone, Apple Watch, iPad and Mac.

See how to pay in stores with iPhone using Face ID

See how to pay in stores with iPhone using Touch ID

Where to pay

Use Apple Pay wherever you see one of these symbols.

Frequently Asked Questions

General

Are my payments safe?

Feel safe when making a purchase, as a specific digital number (token) is assigned to your card once it is registered in Apple Pay. Your card details (card number, expiration, CVV) are never stored on your device or on Apple servers and they will not be shared with merchants.

Please note that the unique digital number (token) used for your Apple Pay transactions is printed on the POS receipt.

Adding Cards

How can I add a card to Apple Wallet?

To add card, follow these simple steps:

1. Open the Wallet App on your device.

2. Press the "+" symbol in the upper-right corner of your screen and select "continue".

3. Select Piraeus Bank from the list.

4. Scan the card with your device camera or enter its details.

5. Accept the Piraeus Bank terms & conditions.

6. A confirmation of your card details follows from the Bank.

7. Enter the unique OTP code that you will receive by SMS on the mobile phone which you have declared to the Bank.


Your card is now active in Apple Pay! If you want to add more cards in Apple Pay or the same card on a different device, you will need to repeat the process for each card on each device.

You can find additional instructions for each of your devices here.

I cannot complete the process of adding my card to Apple Pay; what can I do?

In case you are unable to complete the process of adding your card to Apple Pay, or you have not received the unique OTP code via SMS or the OTP expired before you used it, you should remove the card from the Wallet App and repeat the process.

In case you still cannot complete the process, you can contact Customer Service at 210 3288000.

How do I remove a card from Apple Pay?

See detailed instructions on how to manage your Apple Pay cards here.

If you want to remove a card from Apple Pay and then add it again you will need to repeat the process of adding your card.

Payments

Troubleshooting

My physical registered in Apple Pay card has been lost / stolen what should I do?

In case of theft / loss of your card, contact Customer Service at 210 3288000. Your physical card will be replaced and once you receive and activate it, it will automatically be updated on Apple Pay without any further action. Apple Pay automatic update excludes debit cards that are reissued due to loss, theft or damage from the Piraeus Bank Branches or the Customer Service, for which you will need to go through the process of adding the new card to Apple Pay.

I am waiting for my card replacement; can I use it via Apple Pay until the new physical card arrives?

In case of a registered in Apple Pay card is replaced, either automatically due to expiration or at your request due to theft, loss or damage, transactions via Apple Pay may continue to be performed with it, for a limited period, even if the new card has not been activated yet. This period is provided by the Bank for your convenience and shall not replace your obligation to activate the new physical card. This period is not provided for debit cards that are reissued, due to theft, loss or damage, from the Piraeus Bank Branches or the Customer Service.

What happens if my device is replaced or updated?

In case that you replace or update your device, you will need to add your cards again to Apple Pay following the set-up process. It is strongly recommended to remove your cards from Apple Pay from your device before replacing it.