Online Appointment: Schedule your meeting with your Business Partner

Book your appointment with your Business Partner, online 24/7, easily and safely from anywhere through Online Appointment.

Login to winbank web banking or winbank mobile app and through a handy menu you can select the topic you want to discuss with your Business Partner.

Talk about:

  • Deposits
  • Investments
  • Loans
  • Credit Card
  • Transactions / Payments
  • Other Services

Schedule your next appointment by selecting the way of communication that better suits your needs:

  • Branch visit
  • Telephone appointment
  • Video call

choosing the day and time you wish, seeing the availability of your co-operation Branch.

In this way, you can better organize your daily life by saving valuable time, enjoying a different banking experience with personal and personalized service.

How to book your appointment?

To make an appointment with your Business Partner, you only need to have active credentials for winbank web banking and proceed to the following steps:

  • Login to winbank web banking or winbank mobile app
  • Select “New appointment” in the section "My Appointments"
  • Choose the date and time that suits you, the topic you want to discuss as well as the way of communication you prefer, e.g. Branch visit
  • You can address your comments to the Branch that will manage your appointment

If you are not registered, you can sign up online for free, by clicking here.

Useful information for your appointments

  • You can book your next appointment two days from the current date
  • You can set an appointment over a period of two months
  • The total duration of your appointment cannot exceed 45 minutes
  • The first available appointment of the day starts at 09.00 and the last one at 13.00

Αfter booking your appointment

  • You will receive an e-mail with the necessary details.
  • You will receive a push notification reminder on your mobile phone*, one hour prior to your appointment.
  • You can monitor your scheduled appointments as well as your appointment history over the last 12 months in the section "My Appointments" in winbank web banking.
  • You can change or cancel your appointment.
  • In the unlikely event that your branch needs to cancel your appointment, you will be informed accordingly.

*Prerequisite to have winbank mobile app

Online Appointment Advantages

With Online Appointment you can:

  • Arrange your next appointment with the bank, at your convenience.
  • Choose your preferred way of communication.
  • Better organize your daily schedule.