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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

e-Market merchant network

Promote Piraeus Bank products and services to your customers with the e-Market network.
Piraeus Bank develops and reinforces its e-Market associate network with merchants who facilitate the sale of their own products through promoting the Bank’s products and services. Read here what you need to know about the ideal partners of the e-Market merchant network, what you need to have in order for the cooperation to be implemented and what you will undertake in terms of the distribution and sale of products and services. See also which categories of products and services are included in the e-Market network.

Benefits of cooperation

  • Priority in processing & responding to applications
  • Continuous information on new products
Product details
e-Market associates

The Piraeus Bank e-Market associates network is suitable for:

Consumer good merchants

  • Electric and electronic appliance businesses
  • Bathroom product/homeware merchants
  • Furniture merchants and manufacturers
  • Kitchen furniture merchants

A partnership is feasible only when the businesses have the necessary equipment with the minimum required software:

  • Computer and printer
  • Operating System – English Windows 98 with English Internet Explorer 5, Greek Windows 98 with Greek Internet Explorer 5, Windows NT Workstation 4.0
Scope of partnership

The associates distribute and sell our products and services to their customers:

  • They promote Piraeus Bank products and services and distribute brochures to their customers
  • They offer detailed and accurate information to their customers about our products and services, their features and competitive advantages, as well as their contractual obligations
  • They make sure the customer signs all necessary contracts and then send them to Piraeus Bank
  • They file their customer’s application, collect the necessary supporting documents and immediately send them to the competent Piraeus Bank approval center
Product categories

We seek partnerships in the following product and service categories:

  • Consumer loans - amortisation loan: The loan amount must equal the value of the goods
  • Instant Credit: Card issuing, the credit limit depends on the value of the goods and the customer’s financial details. The value of the goods is credited to the merchant. The customer may use the card based on the available balance.
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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