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43%
CO2e reduction per visit
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How we calculate energy saving
sustainable
Read more about our actions to reduce carbon dioxide. ESG

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
You don’t have Piraeus e-banking yet? Register

New to Piraeus Bank?
Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

e-branch

Discover smart services for your convenience.
A new banking experience awaits you through smart services that ensure a comfortable and friendly environment and extended opening hours. Log in via video call, deposit your money quickly and securely, manage your debts online and automate your transactions. Bank representatives are also available for your phone service and meetings in the meeting room.

Benefits

  • Online management
  • Automatic transactions
  • New ways to serve

Questions and answers

What are the opening hours of the e-branch?

Ampelokipi

  • Monday - Thursday: 9.00 a.m. - 3.00 p.m.
  • Friday: 9.00 a.m. - 2.30 p.m.

Heraklion Crete

  • Monday - Thursday: 9.00 a.m. - 3.00 p.m.
  • Friday: 9.00 a.m. - 2.30 p.m.

City Link

  • Monday - Thursday: 9.00 a.m. - 3.00 p.m.
  • Friday: 9.00 a.m. - 2.30 p.m.

Find the nearest e-branch

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Ready to take the next step?

Facilitate your daily life by taking advantage of the online services we offer, without having to visit one of our stores.

 

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Product details
Cashier at a distance

Connect via video call to the cashier remotely and make any transaction with the same ease as a regular cashier.

Transactions are made in euros using your electronic signature.

Live the modern banking experience that Piraeus Bank has created for you and make your transactions quickly and easily:

  • Deposit of private cheques of other banks up to the amount of €300,000 (per cheque)
    • Private cheques: availability of the amount on the morning of the third working day following the day of the transaction, if the transaction is made before 3.30 p.m. or on the morning of the fourth working day if the transaction is made after 3.30 p.m.
    • Bank cheques: availability of the amount on the morning of the second working day following the day of the transaction if the transaction is carried out before 3.30 p.m. or on the morning of the third working day if the transaction is carried out after 3.30 p.m.
  • Payment of Piraeus Bank cheques up to the amount of €10,000 by crediting an account
    • Private cheques: availability of the amount in the morning of the second working day following the day of the transaction
    • Bank cheques: immediate availability of the amount
  • Cash deposit
  • Transfer of funds between accounts in the same or different currencies for the payment of suppliers up to the amount of €10,000 or its equivalent
  • Cash withdrawal up to the amount of €10,000
  • Payment of bills and debts of the company

Note

  • Transactions entered, from Monday to Friday, within the predetermined end-of-day business hours applicable to each type of transaction, are executed on the same day.

Remote checkout does not serve transactions:

  • deposit of private or bank cheques of banks that do not participate in the Electronic Clearing System (DISSE)
  • by power of attorney/authorisation
  • cash in foreign currency
  • credit card payment after 6.00 p.m.
Deposits of coins and banknotes

Take advantage of the extended operating hours of the e-branch to deposit your business revenues using the two specialized deposit machines for banknotes and coins.

Deposits are made easily using your business deposit card or your company debit card, and the amount is immediately available in account of your choice.

Digital Corner

Using the available computer and tablets, you can explore and discover how easily, quickly, and securely you can carry out your company’s daily transactions through Piraeus Bank’s award-winning digital banking services.

Learn more about the key services offered through Piraeus Bank’s apps, which can make your business life easier.

With the Piraeus app, you can carry out your banking transactions from your mobile phone or tablet in the easiest way possible.

In this area, you can also use Digital Kiosk.

The Digital Kiosk offers:

  • Immediate and secure service without waiting
  •  Access with a debit card & PIN-no need for e-banking credentials
  •  A simple and user-friendly experience, without technological stress

Indicative transactions available:

  • Transfers & payments to organizations
  • Card limit changes & new PIN issuance
  • Update of business details via eGov-KYC
  •  Applications for new products (accounts, cards, insurance programs)
  • Conversion of credit or debit card transactions into installments
 
Automatic transactions

In this area, you can also carry out numerous banking transactions safely and quickly at ATMs, available 24/7.

By using your debit card and entering your PIN, you can complete your transactions quickly, safely, and without time restrictions.

More specifically, you can easily and quickly perform:

  • Online deposits with immediate credit to the linked account and withdrawals of large amounts
  • Direct deposits to another Piraeus Bank account
  • Payments to organizations that have an RF code
  • Individual payments to organizations without using an RF code (Certified tax debts, EYDAP)
  • Payment of assigned loans
  • Transfers to third-party accounts with the option to add a payment reference 
  • Payment of own or third-party credit cards within the bank, as well as credit cards of other banks
  • Prepaid Card load
Additional ways of service
Facilitators

At the e-branch there is always a service representative ready to guide and train you on how to carry out your transactions. Moreover, for anything you need, you can contact a Piraeus Bank representative at any time.

Telephone service

In this area you can contact an employee of Piraeus Bank via telephone call. Get information about products and services, carry out transactions and register for web/mobile and phone banking services.

Meeting room

You no longer need to go to a Piraeus Bank branch to meet your banker. You can make an appointment with him/her in the e-branch meeting room (Available in the e-branches of Ampelokipi, and Heraklion Crete).
Notes
Piraeus Bank's products and services are provided under the current restrictions on capital movements.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?