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sustainable
Read more about our actions to reduce carbon dioxide. ESG

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

epay eCommerce platform interface options

Choose the solution that offers the best experience to your customers.
The payment processing is performed with maximum security by the ePOS platform, which automatically informs you that the transaction was fulfilled.

Benefits

  • An easy and quick way to integrate online payments to your web site
  • The client enjoys a smooth user experience both during navigation and when the transaction is completed
  • Fully customised to your requirements ensuring your customer has a great user experience
eCommerce solutions
Redirection

User experience

  1. The client completes a purchase at your e-shop
  2. When starting the payment process, the customer will automatically be transferred to the special payment page of the epay eCommerce platform. Then, the client is informed regarding payment amount and enters his card details
  3. The payment processing is performed with maximum security by ePOS platform, which automatically informs you that the transaction was fulfilled
  4. Upon the transaction completion, the client returns to the website of your e-shop and gets informed about the completion of the transaction


Advantages

  • Your business does not keep any details of the card used for payment. This greatly facilitates your certification process according to the PCI DSS standards
  • An easy and quick way to integrate online payments to your website
iFrame

User experience

  1. The client completes a purchase at your e-shop
  2. When starting the payment process, the customer will automatically be transferred to a business page that has incorporated the payment form of epay eCommerce platform. The client enters his card details at the special page of epay
  3. The page to which the client is transferred has been configured by you (visual aspect, logo, etc.), without displaying the epay logo
  4. The payment processing is performed with maximum security by the epay platform, which automatically informs you that the transaction was fulfilled
  5. Upon the transaction completion, the client remains at your e-shop and gets informed about the completion of the transaction


Advantages

  • The client enjoys a smooth user experience both during navigation and when the transaction is completed
  • The infrastructure is provided to your business without bearing epay logotypes or other features. Therefore, you can adjust it according to your requirements, thus ensuring a great user experience for your customer
  • Your business does not keep any details of the card used for payment. This greatly facilitates your certification process according to the PCI DSS standards
  • An easy and quick way to integrate online payments to your web site

User experience

  1. The client completes the purchase at your e-shop. Using web services is a way to integrate with the epay eCommerce platform while making your customers purchasing experience customisable by you
  2. The card details are sent via a secure interface, using XML Web Service, to the epay eCommerce platform. Your web site integration must be completed through TLS 1.2 and the business must be PCI DSS compliant
  3. The payment processing is performed with maximum security by the epay eCommerce platform, and you are automatically informed that the transaction was fulfilled
  4. The customer is informed of the transaction completion from your e-shop


Advantages

  • You have complete control of the user experience by building your own payment form 
  • This solution is suitable for businesses with special requirements and needs, that also have highly developed security and management infrastructure for their clientele. The integration with ePOS platform is easy; full documentation is provided to you in order to help you through the implementation process

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?