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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
You don’t have Piraeus e-banking yet? Register

New to Piraeus Bank?
Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

e-PPS & e-PPS SEPA mass payments services via file

Manage your business mass payments online.

Manage your mass business payments to third parties in Greece and abroad online via file with the e-PPS and e-PPS SEPA mass payment services. Choose the service that serves your needs and save valuable time.

The service is provided under the existing legal and regulatory framework.

Benefits

  • Scheduled payments with no amount limit and on any future date
  • Ability to execute instant payments
  • Beneficiary Verification availability (VoP) for your payments
  • Immediate information regarding the execution of payment orders

Questions and answers

How do I access e-PPS & e-PPS SEPA services?

For more information regarding the mass payments services and for getting access to them, you may contact Piraeus Bank branches or you may call at +30 210 3288000.

How e-PPS service works?

With an adjustment to your business enterprise system, you may automatically extract the specially formatted file, based on the technical specifications (xml ISO 20022) provided by Piraeus Bank, including all your daily payments in details.

You can choose to send the file via Piraeus e-banking, ftps server or branch.

The download of the bank’s technical specifications is available through Piraeus e-banking, according to the following path:

How e-PPS SEPA service works?

The e-PPS SEPA application is easy to access, download and use and is offered to you free of charge by Piraeus Bank.

The application allows you to submit the details of your payments orders (beneficiary’s name, IBAN, amount, information for the beneficiary) to an electronic file formatted in line with the bank’s technical specifications, which is encrypted.

You can choose to send the file via Piraeus e-banking, ftps server or branch.

As soon as the file is accepted by the bank, all your payments are automatically executed.

The app can be installed from Piraeus e-banking for businesses, according to the following path:

You may find out how the service works in the video tutorial here, which presents all the stages, from the installation application to the mass payment file upload.

How do I know when my payments are being processed?

After sending your electronic payment file and processing your payment orders, Piraeus Bank will send you a response file with information about the result of the execution of your payments, which you can optionally further utilize in order to achieve automatic reconciliation.

In addition , you have the option to print the advice slip along with the swift confirmation for every executed remittance, through Piraeus e-banking.

Can I pay my suppliers instantly through mass payments services?

You can execute payments to third parties through e-PPS / e-PPS SEPA mass payments files by selecting the above execution priority:

  • Instant Payment Plus priority
  • Instant Payment priority 
  • High priority 
  • Normal priority

depending on the currency and destination country.

 

Is it possible to schedule payments to my partners for a future execution date?

You can choose any future execution date for e-PPS / e-PPS SEPA mass payments files at your convenience. 

Can I execute Instant Payments via file upload in the afternoon?

You can execute Instant Payments via e-PPS / e-PPS SEPA mass payments files even after the daily cut-off time of the mass payment service.

Can I verify the beneficiary details of my business payments before executing an e-PPS / e-PPS SEPA payment file?

For your mass payments within the Single Euro Payments Area (SEPA), every time you wish to upload a file via Piraeus e-banking or Piraeus Cash, you can verify the beneficiaries by selecting the BENEFICIARY VERIFICATION option (opt-in). 

How do I get informed about the verification results?

Once the beneficiary’s verification check is completed, the bank provides a response file containing the result for each transaction:

  • Beneficiary Match
  • Close Beneficiary Match
  • No Beneficiary Match
  • Verification check not possible (No Response)

What can I do if beneficiary’s details in the e-PPS / e-PPS SEPA mass payment file are not verified?

If the match between the IBAN and the beneficiary’s full name or other details cannot be verified for one or more payments in your mass payments file due to incorrect entry, it is recommended to make the necessary corrections and resubmit the file for execution as to avoid crediting the wrong beneficiary.

I execute regularly e-PPS / e-PPS SEPA mass payment files to my partners and I do not wish to verify the beneficiary details. Is this possible?

Yes, when you upload e-PPS / e-PPS SEPA mass payment files via Piraeus e-banking or Piraeus Cash, you can simply select the NO BENEFICIARY VERIFICATION option (opt-out).
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

 

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Product details
e-PPS

The e-PPS (electronic Piraeus Payment System) service is an effective, simple and fully automated solution for your business payments, automatically generating an electronic payment file that meets the bank's specifications and integrates seamlessly with your company's central information system. It offers you the possibility to execute mass intra bank transfers to third party bank accounts and remittances to other banks, regardless of amount, currency and destination country.

e-PPS SEPA
The e-PPS SEPA service offers you the ability to submit and send mass intra bank transfers to third party bank accounts and remittances to other banks, within the Single European Payment Area (SEPA), in euro currency, regardless of the amount. Your payments are executed via an electronic file through a dedicated application, with no need for any technical development, in order to achieve consolidated management for your obligations.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?