Piraeus Bank's Exclusive Partnership with Visa

Your new Visa credit card has a different card number and retains the same features and functionality as your old Mastercard credit card (e.g. pin code, credit limit, interest rate etc.).

For security reasons, your new card is not activated and you should proceed to activate it according to the instructions on the cover letter where the card has been affixed. Upon activation of your new Visa credit card, your old Mastercard credit card will be automatically deactivated.
You can activate your card via:
• Piraeus e-banking / Piraeus app
• Piraeus ATM 
• Call at +30 210 3898989
Moreover, you will need to ensure the connection of standing orders with your new card, as well as you need to add your new Visa card in Piraeus Bank's digital wallets, in case you have already added your Piraeus Mastercard credit card in them.

No, the PIN code remains the same as the one you had on your Mastercard credit card.

By activating your new Visa credit card, the transaction history of your Mastercard credit card will be transferred to your Visa credit card and your Mastercard card will be cancelled. After the activation of the Visa card, your credit card statement will be issued for your Visa credit card. You will be able to view the transactions made with your Mastercard card, via your Piraeus e-banking / Piraeus app in the list of transactions of your new Visa card, by selecting the date that you are interested in.

Your card number has changed, therefore you will need to inform the respective companies about the change of your card number and / or expiry date, in order to connect your standing orders / recurring payments with your new Visa credit card. We clarify that any automatic payment order of your credit card from your Piraeus deposit account remains in effect.

You will need to add your new Visa credit card in your digital wallets.

The replacement of Mastercard credit cards with Visa credit cards will be done in waves. When your new Visa card is issued, you will see it through Piraeus e-banking and in a few days you will receive it.

Your new card retains the same features and functionality of your existing card. In this case, the usage restriction you had set on your old card is also transferred to your new card.

Yes, it remains the same.

Upon activation of your new Visa credit card, any current balance, available balance, credit limit, transaction history etc of your Mastercard credit card will be transferred to your new Visa credit card and the Mastercard credit card will be cancelled. After the activation of the Visa card, the copy of monthly statements will be issued under the Visa card number and the transactions and the card number with which they were carried out will be displayed in detail.
Please note that, regardless of the Visa card activation, your Mastercard credit card will be automatically canceled on a specific date which is communicated in the Visa credit cards cover letter. After this date, your Mastercard credit card will not be able to be used for any transaction. If the new Visa card is not activated, any current balance will remain on the Mastercard credit card, and you can pay off in the same way you have been paying until today. If you wish to use your new Visa card, you will need to activate it and then, your balance, credit limit, transaction history etc will be transferred from the Mastercard credit card to the new Visa credit card.

If you have made installment transactions with your Mastercard credit card, upon activation of the Visa credit card, the remaining installments will continue under your new Visa credit card.

Yes, the automatic payment order of your credit card from your Piraeus deposit account remains in effect.

The yellows that you have already earn with your Mastercard remain in the ones you have earn for your entire banking relationship with your Piraeus products and services. If you have register in Yellow Rewards Program, your new Visa card will give you the opportunity to continue earning yellows.

If you have an open Business Prepaid Mastercard, you will need to issue a new Business Prepaid card via Piraeus Business e-banking. The new card will be Visa, it will replace Mastercard, and any available balance will be automatically transferred to it.

Piraeus Bank is gradually replacing business Mastercard® cards to Visa. In this context, a new Business Prepaid Visa card is designed to replace the current Mastercard card which will cover all your business needs. The new card will be available via Piraeus Business e-banking at 26/5/2025.
Your Business Prepaid Mastercard card will be deactivated at 26/6/2025 and you won’t be able to make any transactions.

Yes, you have to replace your old Business Prepaid Mastercard card via Piraeus Business e-banking in order to get, free of charge, a new Business Prepaid Visa card. Any available balance will be automatically transferred to your new card. The new card will be available via Piraeus Business e-banking at 26/5/2025. If you don’t replace your card, it will be automatically cancelled at 26/6/2025.

Your new Visa card carries a different card number and CVV2 and retains the same features and functionality as your old Mastercard card. Through Piraeus e-baking and Piraeus app you can see your card info (card number, expiration date, CVV2) via View Card Info functionality for e-commerce purchases or register your card in digital wallets for transactions at physical stores.

After 26/6/2025, when your Business Prepaid Mastercard card will be cancelled by the bank, you can issue free of charge a new Business Prepaid Visa card via Piraeus Business e-banking. Any available balance remaining to your previous Business Prepaid Mastercard card will be transferred automatically to the new Visa one.

Your card number will change, so you will need to re-register your card in order to reconnect your standing orders / recurring payments to your new Business Prepaid Visa card.

If you don’t reissue you card until 26/6/2025, your previous card will be cancelled by the bank on that date. Any available balance in your previous card, can be received by requesting it at any Piraeus Bank branch. Soon, you will get informed by the bank’s communication channels about the availability of the new Business Prepaid Visa via Piraeus Business e-banking.

In case you do not wish to continue enjoying the benefits of your card, you can cancel your Business Prepaid Mastercard, and any available balance can be received by unloading it to your account before cancelling your card. If you don’t make any action on your own, the bank will cancel your card at 26/6/2025 and any available balance in your previous card can be received by requesting it in any Piraeus Bank branch.