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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to e-banking
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
You don’t have Piraeus e-banking yet? Register
New to Piraeus Bank?
Become a customer, get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Home

Full coverage for the building and the contents of your home from ERGO Insurance.
Get full coverage for your home and its contents or/and ensure comprehensive protection for your property, depending on the plan you choose. Piraeus Financial Holdings offers you ERGO My Home Advanced Plus, Total Plus and Superior Plus plans from ERGO Insurance Company, specially designed to meet your needs.

 

In cooperation with:

 

ERGO Logo

Benefits

  • Insurance at "new for old" value
  • Interest-free premium installments
  • Fast and transparent claims procedures
Product details

Why this insurance program?

ERGO My Home offers you the following benefits:

Low insurance premiums

With the Piraeus Bank credit card you can pay your insurance premiums in up to 12 interest-free monthly installments.

Easy procedure

The issuance of your insurance policy is completed immediately.

For owners and tenants

Protect your main and secondary residence if you own or rent it.

Combine and win

Get preferential pricing if you combine ERGO My Home insurance with another ERGO insurance product.

Questions and answers

Is it possible to pay premiums in interest-free installments?

Using any Piraeus Bank credit card, you can pay your insurance premiums in up to 12 interest-free monthly installments.

How will you be insured with ERGO My Home?

To find out more about the ERGO My Home Advanced Plus, Total Plus and Superior Plus insurance, to submit your application and receive your insurance policy, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest branch

Why is it important to insure my home?

Home insurance is an important measure to protect your property. Insuring your home protects you from risks such as fire, theft, natural disasters and other unwanted events that can affect your property.

How do I choose the right level of insurance for my home?

The choice of coverage level depends on your needs and preferences. Our certified consultants can help you choose the right cover package to meet your needs.

What if I need to amend my insurance policy after I have purchased it?

You can make any changes to your policy to reflect changes in your needs or circumstances.
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Ready to take the next step?

We are at your disposal to support you in all steps of the process.

Book an appointment
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Product details
  • Features
  • Examples of premiums payable
  • Coverages
  • Deductibles
Available packages
The basic and optional insurance coverages are combined in 3 insurance packages: ERGO My Home Advanced Plus, Total Plus and Superior Plus.
Choose the package that suits your needs, preferences and budget. All packages allow you to add earthquake coverage for homes built after 1960.
Duration
Annual or semi-annual
Payment
Annual or semi-annual
Repayment by installments
Up to 12 interest-free monthly installments with any Piraeus Bank credit card or prepaid.
Issuance of contract
Immediate
Additional benefits
Preferential pricing from ERGO if you combine ERGO My Home insurance with another ERGO product.
Who it is aimed at
To owners and tenants.
ERGO My Home Advanced Plus, Total Plus and Superior Plus insurance protects the building if you own it and the contents whether you own or rent the permanent and secondary residence.
Damage restoration at "new for old" value
In the case of damage caused to the building or contents of your home by one of the risks covered, the compensation you receive is calculated based on the amount it costs to rebuild “as new” or to replace items with new ones of the same standards and performance at the time of the loss in the same location.
Contributor
ERGO Insurance
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (KE.FO.D.E. ATTIKHS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.
100m² apartment Advanced Plus Total Plus Superior Plus
Insured capital for building shell capital €150,000 €150,000 €150,000
Content capital insured €30,000 €30,000 €30,000
Total annual premiums €154 €179 €228

These premiums have been computed for permanent residence without the coverage of earthquake.

100m² apartment Advanced Plus Total Plus Superior Plus
Insured capital for building shell capital €150,000 €150,000 €150,000
Content capital insured €15,000 €15,000 €15,000
Total annual premiums €114 €133 €165

These premiums have been computed for secondary residence without the coverage of earthquake.


Basic coveragesAdvanced PlusTotal PlusSuperior Plus 
Fire
Lightning
Smoke
Explosion (damages to the exploding object )
Forest Fire
Damages caused during firefighting
Riots, Strikes, Civil commotion and malicious acts
Terrorist attack
Falling Aircraft
Vehicle crash
Falling trees - pillars due to accidental causes
Flood, Storm, Tempest, Snow, Hail
Leaking Pipes
Water pumping costs
Cost of works to investigate damage to the pipe itself for buildings up to 30 years old or for buildings that have been at least 10 consequtive years insured by ERGO
Household equipment theft due to burglary or robbery
Jewelry theft up to 500 €. In case of safe, the insurance coverage increases according to the limits of the next coverage.
Jewelry theft (burglary or theft) in a built-in safe due to robbery or burglary
Damage to objects located in the inside of the building due to theft
Damage to building due to theft
Architect's engineer's fees/ licence fees
Debris removal
Damage minimization costs
Relocation costs in case of owner habitation or building rental
Content insurance outside home at temporary residence in case of relocation
Loss of rent
Nondamaged materials replacement
Alternative energy resources from insured peril, solar water heaters, heat pumps and personal natural gas installations
Indemnification to reinstatement value for residence buildings up to 40 years old and household equipment up to 15 years old.
Portion of common areas
Underinsurance protection
Glass breakage, glass panes and mirrors
Up to 10.000 € Bank safe deposit box insurance against fire, theft due to burglary, robbery, explosion and earthquake (as long as there is coverage for earthquake)
Short-circuits without a fire
Personal accident insurance inside the Policy Holder's residence, his/her husband/wife and minor children against Accidental Death, Permanent Total Disability & Partial Total Disability, 5% of the insured capital with10.000€ max limit.
Third party liability against insured peril. It also includes tenant's liablity towards the owner or owner's liability towards the tenant.
General Third Party Liability 20% of the insured capital with 25.000€ max limit.
Optional coveragesSimple PlusTotal PlusSuperior Plus
Earthquake with 2% deductible at insured capital
Legal Protection up to €3,000
Household technical support*
*It concerns the prefectures of Attica, Thessaloniki, Achaia, Irakleio, Magnisia and Larisa

Permanent insurance packages are provided with or without an exemption depended on the clients' preference while when it comes to secondary residence exemptions are mandatory.

For any damage due to earthquake or fire caused by earthquake 2% of the building insured capital and content
For any damage due to short-circuits €150
For any damage due to theft €150
For any damage due to theft after burglary /robbery 10% of the indemnity amount that should be paid, with minimum amount limit of:
✓ €300 for permanent residence
✓ €750 for secondary residence
For any damage due to flood-storm-tempest-snow-weight of snow-hail-leaking pipesν 10% of the indemnity amount that should be paid, with minimum amount limit of:
✓ €300 for permanent residence
✓ €500 for secondary residence

Need more information?

Book an appointment

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Piraeus Phone Banking

Carry out banking transactions via Piraeus Phone Banking.

Troubleshooting

Useful information, articles and guides.

Update your personal data

Find all supporting documents for every transaction and product.

More information

internetbanking login

Online registration via the Piraeus app

Get e-banking codes and manage your finances quickly and easily, wherever you are.
Read more
Mortgage loans

Online application for insurance

See in detail how to obtain ERGO's insurance plans online.
Read more

ERGO My Home Content

Home insurance

ERGO My Home Content

Get full coverage for the contents of your home and ensure comprehensive protection, depending on the plan you choose. Piraeus Financial Holdings offers you the ERGO My Home Content program from ERGO Insurance Company, specially designed to meet your needs.
ERGO My Auto powered by Drive&Win

Car insurance

ERGO My Auto powered by Drive&Win

Get full coverage for your car and get comprehensive protection, depending on the plan you choose. Piraeus Financial Holdings offers you the innovative programs ERGO My Auto Simple Plus, Total Plus and Superior Plus powered by Drive&Win, which combine unique discounts with the insurance and benefits offered by telematics technology.
ERGO Μy Auto

Car insurance

ERGO Μy Auto

Get full coverage for your car and get comprehensive protection, depending on the plan you choose. Piraeus Financial Holdings offers you ERGO My Auto Simple Plus, Total Plus and Superior Plus insurance plans, specially designed to meet your needs.
ERGO My Favorite Things

Lifestyle insurance plans

ERGO My Favorite Things

Get coverage for your favorite items and ensure their protection. Piraeus Financial Holdings offers you ERGO My Favorite Things plans from ERGO Insurance Company, specially designed to meet your needs. Choose the Advanced, Total or Superior package depending on the level of cover you want, and protect up to five of your favourite items from a range of major risks.
ERGO Secure Wallet Plus

Lifestyle insurance plans

ERGO Secure Wallet Plus

Piraeus Financial Holdings offers you to insure your personal belongings through ERGO Secure Wallet Plus. If you are a holder of Piraeus Bank credit, debit or prepaid cards (digital or physical) , you can secure immediate compensation in case of theft or loss of your personal belongings, such as glasses, tablet, house or car keys, handbag, wallet, ID card and driver's license etc, at the same time as the theft or loss of the card.
ERGO My Business Store/Office

Civil liability insurance

ERGO My Business Store/Office

The ERGO My Business Liability insurance program for stores and offices from Piraeus Financial Holdings is in cooperation with ERGO insurance company. It protects you and the members you add to your policy when you are liable for unexpected events on your business premises or are morally and legally obliged to repair damage caused there.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?