Terms and Conditions of Use

The purpose of this page is to set out the terms and conditions for using this website www.piraeusbank.gr and Piraeus Bank’s portal in general (hereinafter the ‘website’). Users of this website are presumed to have fully and unreservedly accepted the terms and conditions stated. These terms and conditions apply to all content on this website.

Information provided and updates

Piraeus Bank makes concerted efforts to ensure that the information and all content on the website is accurate, correct, clear, comprehensive, up-to-date, adequate and available. However, it cannot guarantee that all these criteria will be met all the time and is not liable in this regard. Under no circumstances will Piraeus Bank be liable (even in the case of negligence) for losses incurred by website users as a result of use of the website.
Information and other data made available to users via the website is, to the extent that it does not refer to Piraeus Bank itself, collected by Piraeus Bank from sources available to the public and is made available to website users solely and exclusively for their own information. That information does not reflect the views or attitudes of Piraeus Bank. The Bank does not evaluate, assess, adopt, accept or approve that information. The fact that it is made available to users via the website cannot under any circumstances be deemed to be advice or a recommendation, offer, proposal or acceptance of an offer to enter into any contract or transaction with Piraeus Bank or third parties. Users are exclusively responsible for how they use, evaluate, assess and utilise any information provided. Users are exclusively responsible for any business or other decisions that are taken based on that information. The Bank is not obliged to cover or indemnify any losses, etc. arising from use of the information provided via its website.

Rerouting to third party websites

The website may give users the option to click on links, hyperlinks or banners to be rerouted to third party websites whose content is exclusively selected by the operators of those sites. Piraeus Bank cannot guarantee that those sites will be available and does not approve, and is not liable for the content thereof or for whether the information there is correct, legitimate, comprehensive, up-to-date or accurate. Nor is Piraeus Bank responsible for the quality and features of products or services made available by those persons via those websites. Piraeus Bank is also not liable for third party websites malfunctioning or not working properly or for any loss suffered by users from accessing and using the information, services and products provided by those websites.

Intellectual property rights – Trademarks

The content of this website (programs, all manner of information, data, software, graphics, trademarks, corporate names, logos, etc.) is the property of Piraeus Bank, or the proprietor in each specific case, and that property is protected under the provisions of Greek and Community law. Users are prohibited from modifying, publishing, transmitting, transferring, reproducing, distributing, presenting, hyperlinking, downloading or otherwise exploiting all or part of the content of this website in any manner or form for commercial or other purposes, without the prior written consent of Piraeus Bank or the proprietor in each case.

Website functions

The internet is not a secure environment and although Piraeus Bank uses antivirus software it cannot guarantee that website functions will be available on an uninterrupted basis or will be free from all manner of bugs or viruses. It is not liable for any loss of data or other losses incurred by users or third parties due to use/copying/downloading or corruption of data or infection with viruses or hacking of any files and information available via the website. Users are exclusively responsible for protecting their own systems against viruses.

User behaviour

Users of this website are obliged to comply with the provisions and regulations contained in Greek, European and international law, and the relevant telecommunications legislation, and to refrain from any illegal or abusive conduct when using this website or in relation to use hereof, and from adopting unfair competition and other illegal practices. ΟUsers of this website are responsible for any harm to the Piraeus Bank website due to improper or unlawful use of the website or the services offered via it. If Piraeus Bank is involved in any litigation or is required to pay any type of compensation as a result of users violating their obligations contained in these terms and conditions, users shall be obliged to indemnify the Bank on these grounds.
If access to specific information requires that a PIN provided by the Bank be used, users are specifically responsible for ensuring that the PIN is kept secret and are exclusively responsible for the risk of loss to themselves or the Bank from third party access to those codes.

Amendment of terms and conditions of use

Piraeus Bank reserves the right to amend these terms and conditions of use and the content of the website at any time without giving prior notice to users, merely by announcing the change on the website. Users are obliged in each case to check for potential changes. If they continue to use the website they are presumed to have accepted the amendments made.


What are cookies?

Cookies are called the small text documents stored on the computer or on any other device visitors/users use to access the Internet, every time they visit a website.

Through cookies you do not get access to the documents on the visitor’s/user’s device. Furthermore, cookies cannot harm the visitor’s/user’s device and they do not store personal data.

We use our own cookies and third-party cookies to improve our services, to adapt our website, to facilitate browsing for our users, to detect any website improvement problems, to optimize your experience according to your preferences and, by analysing the use of the website, to provide you with contents that match your interests.

What types of cookies are being used?

On its website, www.piraeusbank.gr, Piraeus Bank uses functionality cookies which are essential for the provision of the services offered, statistics cookies in order to determine the areas which are useful or popular by measuring user visits, thus assisting website administrators to improve the website’s performance and content. The website also uses promotional cookies to show contents which are tailored to the needs of the website users.

Depending on the objective pursued:

  • Technical Cookies: These cookies allow users to browse a website, a platform or an application and to use the various options or services found, such as reviewing the number of visitors and data communication, determining the time of the session, accessing restricted sections, monitoring the details of an order, carrying out the purchase procedure related to an order, registering or applying for an event, using security features while browsing, storing contents in order to distribute videos or sound files or sharing contents via social networks.
  • Tracking Cookies: These are used to track the user whenever a service is requested. These cookies are anonymised and they are used, for example, to offer you the proper information depending on the country you are located in.
  • Customisation Cookies: These cookies allow users to access the service with certain predetermined general features, depending on a series of criteria in the user’s terminal, such as language, web browser used to access the service, local settings of the service access point, etc.
  • Analysis Cookies: These cookies allow the respective person in change to monitor and analyse the behaviour of the website users, whenever they log in. The information collected through these types of cookies is used to measure the website, platform, or application activity, and to process the users’ browsing profiles for said website, platform, or application, in order to improve them based on the analysis of user data.
  • Targeting and Advertising Cookies: These cookies are used in order to allow the viewing / sending of advertisement to users inside and outside our website. They store information regarding user behaviour based on the actions they perform on our website and they may be jointly used with any collaborators of Piraeus Bank to target users, in order to:

    • Send/show advertisements and offers in relation to the users’ online interests and preferences.
    • Measure the effectiveness of Piraeus Bank advertising activities.
    • Measure the performance of and reward external staff.
    • Limit the frequency of advertisements shown.

Depending on their duration, cookies may be:

  • Visitor Cookies: This kind of cookies is designed to acquire and store details while the user is accessing a website. Said cookies are not stored on the users’ computers after the end of the session nor do they close their browser.
  • Persistent Cookies: In these types of cookies, the data are stored on the user’s computer and may be accessed and processed when users leave the website and whenever they visit it again. Users may delete these cookies at any time.

Based on the managing company:

  • Private Cookies: These cookies are being sent to the user’s terminal from a computer or domain managed by the owner of the website providing the service requested by the user.
  • Third-party cookies: These cookies are sent to the user’s terminal from a computer or domain not managed by the owner of the website providing the service requested by the user, but rather by another company processing the data received through the cookies. Additionally, if cookies are installed by a computer or domain managed by the website owner, but the information collected through said cookies is managed by third parties, they will also be considered as third-party cookies.

The website collects user information by installing the aforementioned cookies on the users’ hard disks.
These cookies do not collect information according to which any user might be identified.

Please be advised that when browsing our website, you automatically accept the use of “cookies”. In this context, we are able to use cookies which will provide us with further information regarding your preferences and allow us to customize our website according to your interests.

If you choose to continue browsing our website, you accept at least the use of “cookies” which are essential for the functionality of the website.

Management Table for Cookies Settings

How to disable cookies through your web browser

Web browsers usually enable cookies by default. Therefore, if you want to modify this function on the web browser you are using, you may delete already enabled cookies, you may accept or block all cookies, and set certain preferences for the websites of your choice. To modify the settings, you should refer to the settings of the web browser you are using.

The following links include the respective instructions, depending on the web browser you are using. In case you are using a browser which is not included in the list, you should refer to its provider’s information.

It is pointed out that the deletion, blocking, discarding, and disabling of certain categories of cookies may hinder the provision of some services and/or information through the website.

Table of cookies on the Piraeus Bank website.

Type of Cookie   Name of Cookie   Provider of Cookie

Technical Cookies – indispensable   ASP.NET_SessionId, incap_ses_764_8705, visid_incap_8705,
cb-enabled, AcceptedCoookies
  Piraeus Bank
Functionality Cookies   OTZ


  guest_id, personalization_id



Analysis Cookies   _ga, _gat, _gid   Google Analytics

Advertisement Cookies   1P_JAR, APISID, CONSENT, HSID,
  Google AdWords

  Google AdWords

  _fbp   facebook.com

  DSID, IDE   *doubleclick.net