Issue Piraeus Bank cards

Issuing debit cards

1. Apply through Piraeus e-banking: 

• Piraeus web banking: select Cards > Debit > e-card Debit card issuing or from the category Purchases & Applications > e-card > Debit card issuing.
• Piraeus app: select New products > Debit cards or from the category Cards > e-card > Debit Cards > Issue card.

2. Alternatively, visit a Piraeus Bank branch:

• request a debit card issue and you receive it in a few minutes, together with the PIN and you can use it immediately for all your transactions.

Conditions:

• To obtain a Piraeus Bank debit card you must have a bank account.
• If you want to get it through Piraeus e-banking, you must be a registered user.
• Find out about the documents that you need to submit to us if you are not a Piraeus Bank customer or if you are a customer and your documents need to be updated due to missing or old documents.

Issuing credit cards

1. Apply through Piraeus e-banking: 

• Piraeus web banking: select Cards > Credit > e-card or from the category Purchases & Applications > Bank Products > e-card
• Piraeus app: select Cards > e-card > Credit cards

2. Select the card with the help of the tool that allows you to:

• • be informed about the products available and their features
  • choose the product that best meets your needs

3. Confirm the information requested, attach the necessary supporting documents and submit the application.

4. The bank proceeds immediately with the evaluation.

5. Upon approval, proceed with signing the terms under “Remote signing” section, by using an electronic signature, which requires the issuance of a Certificate Approved Electronic Signature Use. This certificate is provided to you free of charge, upon your request by an affiliated partner.

6. The signed terms are sent to you by e-mail from the bank. 

7. The card is sent by mail to the address you have selected.

At each step of the process, you will be notified via SMS to your registered mobile phone and via notifications in Piraeus e-banking.

Alternatively, you can visit any Piraeus Bank branch.

1. Fill in the application

 For the issuance of a Piraeus credit card in a branch, you fill in the application with your details:

• • Personal details
  • Contact details
  • Professional details
  • Financial details

2. Sign the application you submitted to a branch

You must have the supporting documents certifying the information in your application, such as:

• • ID card, passport or any other form of ID
  • A recent tax clearance certificate
  • The latest payroll receipt (if you are an employee)
  • The quarterly pension statement or the latest pension receipt (if you are a pensioner)

3. Piraeus Bank examines your application based on the credit policy and the supporting documents you submitted. Once it is approved, your card is being issued and sent to the branch you selected in your application form. The branch notifies you, when you can receive your card. It usually takes 5 to 10 working days to approve your application and issue your card.

4. You receive your card along with the relevant terms and conditions.

5. In order to use your card, you will need your PIN. You may ask its immediate issuance at the bank branch or set it via Piraeus e-banking.

6.  Your card is not activated. In order to use it, you have to activate it first at any Piraeus Bank ATM using the PIN you set.

Issuing a Piraeus Virtual Prepaid card

Get the Piraeus Virtual Prepaid card

You can get Piraeus Virtual Prepaid in just a few minutes:

• online via Piraeus e-banking and from your mobile phone with the Piraeus app
• by phone via Piraeus phone banking

If you do not have a Piraeus e-banking password, you must first open an account in order to have access.

It is possible that the identification documents you have submitted to us may be missing or not valid due to their age. In this case, you will have to provide us with the necessary documents in order for us to update them.

Updating the Data and Documents of Individuals' Customers

Issuing prepaid cards

Get the Piraeus Prepaid Visa

You can get the card at any Piraeus Bank branch without opening a deposit account or any other banking product. The card is delivered immediately and after loading you can use it for your transactions.

If you are not a Piraeus Bank customer or if the identification documents you have provided us with are missing or are not valid due to their age, you must provide us with the necessary documents in order for us to update them.

Get the Social Benefits Card

The Social Benefits Card is issued for the crediting of benefits, allowances, and aids of the Public Employment Service (DYPA) and the Organisation of Welfare Benefits and Social Solidarity (OPEKA) to their beneficiaries. According to the legal framework, benefits will be paid by crediting a special prepaid card issued by a Payment Service Provider (PSP), where the beneficiary maintains an active payment account (IBAN).

• The card is sent by post, deactivated, to the address indicated by the beneficiary when he/she applied for the benefit/allowance/aid and is accompanied by a letter with instructions for its activation.
• The card can be activated through the bank's ATM or through Piraeus e-banking, Piraeus app or by phone at +30 210 3898989 from Greece or abroad.
• The Personal Identification Number (PIN) of the card is sent to the same address by registered mail.