Complaint Management Mechanism
At Piraeus Bank, we seek to respond to our customer’s demands with integrity and high level of service. In the context of our transactional relationship, any matter may arise, which you may discuss directly with the officers of the transaction points, Branch Network and Call Center.
Our representative will try to handle the matter which concerns you and will provide you with clarifications regarding the product, service or process. Together we will try to find a solution that satisfies you, according to Piraeus Bank terms of operation.
There is a win-win situation.