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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

Monitoring transactions via the Piraeus app

Easily monitor the balance of your accounts.

Monitoring account balance

1. Log in to the Piraeus app using quick login (4-digit PIN, fingerprint or Face ID).

2. On the homepage, select "Deposits" to view the accounts you are a beneficiary or co-beneficiary of.

3. Select the account you want and view your latest transactions. All transactions are automatically allocated, for Personal Finance Management purposes, in one category and one subcategory. To view further transaction details select "All transactions".

4. You can view transaction history by selecting the corresponding icon on your screen. In the available filters, you select the appropriate time period.

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We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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