Individuals - Web banking

The revised payment service directive (PSD2) will make electronic transactions within European Union safer and easier.

Transactions with strong authentication

In order to conduct transactions at winbank web banking, every transaction should be authorized. Transaction authorization will be performed through a push notification at winbank mobile app or alternatively with an extraPIN through SMS.

In order to conduct transactions at winbank mobile app authorization is already required with quick login (4digit PIN, fingerprint or FaceID at compatible devices) for every transaction.

Trusted beneficiaries

At winbank web banking you can designate, if you wish, beneficiaries with whom you frequently and regularly transact as trustees. Beneficiaries you designate as trusted beneficiaries will no longer require strong identification when conducting a transaction.

For the following transactions you can exempt them from the strong authentication requirement, setting them as a trusted beneficiary:

  • Transfer money to someone’s else account at Piraeus Bank
  • Remittances
  • IRIS 24/7 Payment
  • Payments to organizations
  • Credit card payment
  • Load a prepaid card / webuy
  • Online insurance products

You can set a trusted beneficiary when conducting a transaction, while you enter the extraPIN security code in order to authenticate the transaction.