Piraeus Alerts General Information

Select the subscription package of the new Piraeus alerts service that best suits your needs, in order to have instant information through SMS and email regarding transactions of your accounts, cards (credit / debit / prepaid) & stock exchange.

Service Features

Notifications are part of a subscription package, which you may purchase either through the branch network, or through Piraeus e-banking.

Each package is differentiated depending on the mean of notification (email & SMS), the duration and the provided categories of notifications, so that you can select the one that best suits your needs.

The service informs you instantly regarding specific alterations of your portfolio, defined by you:

  • Alteration to the accounting balance of your account
  • Selected transactions of your account such as cash withdrawal, money transfer, payments due, as well as remittances deposit, interest and dividend payment
  • Transactions (purchases and withdrawals) made with your cards (credit, debit, prepaid)
  • Credit cards account statement issuance
  • Reminder and execution of your scheduled payment orders
  • Purchasing or selling of stocks
  • Daily stock portfolio valuation

You may adjust the parameters of your package according to your preferences. Specifically, you may alter the language of notifications, the means of notification (e-mail or/and mobile phone number) and set silence periods, during which you will not be receiving alerts.

During the service period you have the ability to:

  • renew your package, provided that you have exhausted the limit of the provided SMS notifications (it only applies to packages containing specific number of SMS alerts). You may also activate the continuing of receiving alerts after the exhaustion of your package’s limit, charged per SMS. In any case you continue receiving notifications through email (once you have also selected this as a mean of notification), until the expiration date of your package. In case you have not selected the automatic renewal option for your package, the service will be automatically discontinued on the end date of your package and you will have the ability to buy any other package of your choice
  • upgrade your package, at any time, in order to increase its duration, the transaction categories or/and the number of provided SMS notifications

In any of the above cases, the expiration date of your package is automatically re-adjusted, based on the time duration of the new package you will select.

Moreover, the ability of automatic package renewal, by debiting your account or your card, ensures the seamless service provision for as long as you select.

  • cancel your package, at any Piraeus Bank branch, at any time, in order to buy a lower-features package, or discontinue the service, with proportionate return of your current package payment on your account or card

The service notifies you automatically and inexpensively, through special SMS message, on the following occasions:

  • when 80% of available SMS of your package is exhausted (only for packages containing specific number of SMS alerts)
  • when 100% of available SMS of your package is exhausted (only for packages containing specific number of SMS alerts)
  • when your package is not renewed, due to insufficient available balance of your card or account (provided that you have selected the automatically renewal of your package)

Phone alerts will continue to exist without being included in any subscription package, while their activation and maintenance will be performed exclusively through phone banking and the bank’s branch network.


Piraeus alerts service helps you monitoring your portfolio constantly and directly. This provides you with security and control over your transactions.

Flexibility in notification and safety

Piraeus alerts service, focusing on the completeness of your information and your safety, enables you to:

  • Be informed about performed transactions in your account or your cards when they occur in the way you have selected
  • Learn your account balance to the moment it is altered
  • Receive notifications each time your credit cards’ statements are issued in order to know your dues for next month
  • Be informed one day prior to your scheduled payment, for potential insufficiency of your account’s available balance or for exceeding the limit of the standing payment order you have specified
  • Know which of your scheduled payments has been executed or not
  • Have daily stock portfolio valuation and real-time information for your stocks’ purchase and sell

Flexibility to use and Economy

In light of the flexibility of use and economy, Piraeus alerts service offers:

  • Variety of packages from which you can select the one that suits your needs
  • Clear charges for cost control and economy. You keep the cost control throughout the life of the service, while saving money compared to the cost per notification
  • Percentage refund, based on usage or time, in case of package upgrade
  • Selection of time duration (monthly ή yearly) with relevant cost saving (all yearly packages are provided with 2 months free usage of the service compared to the 12 renewals of the relevant monthly package)
  • Ability of automatic package renewal by debiting your account or card, to ensure the smooth delivery of service and alternatives to the mean of payment


Piraeus alerts service informs you instantly for transactions made at your account or cards, while at the same time informs you on the progress of your payment orders (future, recurring and standing), as well as the activity of your stock portfolio. Thus, you can react immediately and prevent potential risks in the event you become aware of activity without your knowledge or consent.

24/7 operation

Piraeus alerts service is active 24 hours a day, 365 days a year. It notifies you when any transaction that complies within the conditions you have specified is made, in the way you have selected. All notifications sent by the service are recorded in the history of your Piraeus alerts, which you can review at any time.

Purchase of the Service

The duration of the service is always determined by the duration of the selected package. All packages are available on monthly or yearly basis.

The cost of the package you select is billed to your account or your card upon your registration to the service.

Note: Subscription packages combination is not provided. As a consequence, you may have only one active package at any time.

Package Name Package Features
Mini Basic
(SMS & e-mail)
Accounts Notifications Unlimited
5 SMS/month
60 SMS/year
Accounts Free e-mails
Accounts Notifications Unlimited
(SMS & e-mail)
Accounts & Cards Notifications Unlimited
SMS & e-mail
(SMS & e-mail)
Accounts, Cards,
Payment orders &
Stock Exchange Notifications
SMS & e-mail