Piraeus Bank's Exclusive Partnership with Visa

Piraeus Bank, consistently aiming to upgrade the services that offers to its customers, has entered into a new, exclusive partnership with Visa. In this context, all Mastercard® branded cards are gradually being replaced by cards bearing the Visa brand.

Frequently Asked Questions

Debit Cards - Replacing Piraeus Mastercard Debit cards with Piraeus Visa Debit cards

What is the benefit of replacing my Piraeus Mastercard Debit card with a Piraeus Visa Debit card?

Your new Piraeus Visa Debit card offers you a range of benefits and services, such as:

  • Participation in loyalty programs (e.g. yellow Rewards Program for enrolled members)
  • Participation in promotions and competitions
  • Payments via digital wallets
  • Card management via winbank web banking / winbank app
  • Secure online transactions
  • Transaction conversion into instalments via winbank web banking / winbank app

Soon, new services will be added to the above, for which you will be regularly informed and which will help improve your daily transactions.

Do I have to take any action after receiving my card or is it immediately functional?

For security reasons, your new card is not activated and you should proceed to activate it according to the instructions on the cover letter where the card has been affixed. Upon activation of your new Piraeus Visa Debit card, your Piraeus Mastercard Debit card will be automatically deactivated.

Moreover, you will need to ensure the reconnection of standing orders with your new card, as well as the registration of your new card in Piraeus Bank's digital wallets, in case you have already registered your Piraeus Mastercard Debit in them.

Is there any difference between the old Piraeus Mastercard Debit card and the new Piraeus Visa Debit card I received?

Your new card has a different card number and retains the same features and functionality as your old card (e.g. linked accounts, contactless transactions, etc.).

Please note that the same Terms and Conditions of the Debit Card Agreement still apply to your new Piraeus Visa Debit card. These terms are constantly posted, as updated each time, on the Bank's website (http://www.piraeusbank.gr/en/idiwtes/kartes/debit-cards/visa-debit).

Will I see the new card in my wallet?

Your card number has changed, therefore you will need to re-register your new Piraeus Visa Debit card in your digital wallets, in case you have registered your Piraeus Mastercard Debit in them.

I had requested not to execute contactless transactions with my old card. Does the same apply to my new card?

Your new card retains the same features and functionality of your existing card. In this case, the usage restriction you had set on your old card is also transferred to your new card.

Please note that the same Terms and Conditions of the Debit Card Agreement continue to apply to your new Piraeus Visa Debit Card. These terms are constantly posted, as updated each time, on the Bank's website (http://www.piraeusbank.gr/en/idiwtes/kartes/debit-cards/visa-debit).