Terms and Conditions of Use

The purpose of this page is to set out the terms and conditions for using this website www.piraeusbank.gr and Piraeus Bank’s portal in general (hereinafter the ‘website’). Users of this website are presumed to have fully and unreservedly accepted the terms and conditions stated. These terms and conditions apply to all content on this website.

Information provided and updates

Piraeus Bank makes concerted efforts to ensure that the information and all content on the website is accurate, correct, clear, comprehensive, up-to-date, adequate and available. However, it cannot guarantee that all these criteria will be met all the time and is not liable in this regard. Under no circumstances will Piraeus Bank be liable (even in the case of negligence) for losses incurred by website users as a result of use of the website.
Information and other data made available to users via the website is, to the extent that it does not refer to Piraeus Bank itself, collected by Piraeus Bank from sources available to the public and is made available to website users solely and exclusively for their own information. That information does not reflect the views or attitudes of Piraeus Bank. The Bank does not evaluate, assess, adopt, accept or approve that information. The fact that it is made available to users via the website cannot under any circumstances be deemed to be advice or a recommendation, offer, proposal or acceptance of an offer to enter into any contract or transaction with Piraeus Bank or third parties. Users are exclusively responsible for how they use, evaluate, assess and utilise any information provided. Users are exclusively responsible for any business or other decisions that are taken based on that information. The Bank is not obliged to cover or indemnify any losses, etc. arising from use of the information provided via its website.

Rerouting to third party websites

The website may give users the option to click on links, hyperlinks or banners to be rerouted to third party websites whose content is exclusively selected by the operators of those sites. Piraeus Bank cannot guarantee that those sites will be available and does not approve, and is not liable for the content thereof or for whether the information there is correct, legitimate, comprehensive, up-to-date or accurate. Nor is Piraeus Bank responsible for the quality and features of products or services made available by those persons via those websites. Piraeus Bank is also not liable for third party websites malfunctioning or not working properly or for any loss suffered by users from accessing and using the information, services and products provided by those websites.

Intellectual property rights – Trademarks

The content of this website (programs, all manner of information, data, software, graphics, trademarks, corporate names, logos, etc.) is the property of Piraeus Bank, or the proprietor in each specific case, and that property is protected under the provisions of Greek and Community law. Users are prohibited from modifying, publishing, transmitting, transferring, reproducing, distributing, presenting, hyperlinking, downloading or otherwise exploiting all or part of the content of this website in any manner or form for commercial or other purposes, without the prior written consent of Piraeus Bank or the proprietor in each case.

Website functions

The internet is not a secure environment and although Piraeus Bank uses antivirus software it cannot guarantee that website functions will be available on an uninterrupted basis or will be free from all manner of bugs or viruses. It is not liable for any loss of data or other losses incurred by users or third parties due to use/copying/downloading or corruption of data or infection with viruses or hacking of any files and information available via the website. Users are exclusively responsible for protecting their own systems against viruses.

User behaviour

Users of this website are obliged to comply with the provisions and regulations contained in Greek, European and international law, and the relevant telecommunications legislation, and to refrain from any illegal or abusive conduct when using this website or in relation to use hereof, and from adopting unfair competition and other illegal practices. ΟUsers of this website are responsible for any harm to the Piraeus Bank website due to improper or unlawful use of the website or the services offered via it. If Piraeus Bank is involved in any litigation or is required to pay any type of compensation as a result of users violating their obligations contained in these terms and conditions, users shall be obliged to indemnify the Bank on these grounds.
If access to specific information requires that a PIN provided by the Bank be used, users are specifically responsible for ensuring that the PIN is kept secret and are exclusively responsible for the risk of loss to themselves or the Bank from third party access to those codes.

Amendment of terms and conditions of use

Piraeus Bank reserves the right to amend these terms and conditions of use and the content of the website at any time without giving prior notice to users, merely by announcing the change on the website. Users are obliged in each case to check for potential changes. If they continue to use the website they are presumed to have accepted the amendments made.


Cookies are small text files which are stored in the computer or any other device used by visitors/users in order to access the Internet each time they visit a website. Cookies do not grant access to the files of the visitor’s/user’s device. Moreover, cookies cannot damage the visitor’s/user’s device and do not store any personal information. We use our own cookies and third-party cookies to improve our services and your online experience according to your preferences, aiming to facilitate browsing for our users and to detect any website problems that need improvement. Also, we use cookies to analyze the use of the website and to provide you with contents that match your interests. It is pointed out that the deletion, blocking, discarding, and disabling of certain categories of cookies may hinder the provision of some services and/or information through our website.

If you choose to continue browsing our website, you accept at least the use of “cookies” which are essential for the functionality of the website.

Management Table for Cookies Settings

Technical Cookies

These cookies allow users to browse a website, a platform or an application and to use the various options or services found, such as reviewing the number of visitors and data communication, determining the time of the session, accessing restricted sections, monitoring the details of an order, carrying out the purchase procedure related to an order, registering or applying for an event, using security features while browsing, storing contents in order to distribute videos or sound files or sharing contents via social networks.

Technical Cookies
Name of Cookie   Provider of Cookie
ASP.NET_SessionId, incap_ses_764_8705, visid_incap_8705, cb-enabled, AcceptedCoookies
Piraeus Bank

Functionality Cookies

These cookies allow users to access the service with certain predetermined general features, depending on a series of criteria in the user’s terminal, such as language, web browser used to access the service, local settings of the service access point, etc. These are used to track the user whenever a service is requested. These cookies are anonymised and they are used, for example, to offer you the proper information depending on the country you are located in, as well as the ability to share information through Social Media and to embed YouTube Videos into the Piraeus Bank website.

Functionality Cookies
Name of Cookie   Provider of Cookie
guest_id, personalization_id

Analysis Cookies

These are web analytics cookies provided by Google Inc. These cookies allow the respective person in charge to monitor and analyse the behaviour of the website users, whenever they log in. The information collected through these types of cookies is used to measure the website, platform, or application activity, and to process the users’ browsing profiles for said website, platform, or application, in order to improve them based on the analysis of user data. Analysis cookies are anonymous; therefore it is not possible to identify the users who navigate the site from different browsers and devices. These cookies may also be used to offer a desirable and personalized advertising experience to each user.

If a user deactivates the analysis cookies, every event in Google Analytics is blocked and therefore no information will be collected regarding any further actions of the user on the website.

The deactivation of analysis cookies, even if the advertising cookies where accepted, means that the user will be unable to receive advertisements through the Google Network, since advertisements are always linked to analysis cookies.

Analysis Cookies
Name of Cookie   Provider of Cookie
_ga, _gat, _gid
Google Analytics

Targeting and Advertising Cookies

These cookies are used in order to allow the viewing/sending of advertisement to users inside and outside our website. They store information regarding user behaviour based on the actions they perform on our website and they may be jointly used with any collaborators of Piraeus Bank in order to:

  • Send/show advertisements and offers in relation to the users’ online interests and preferences.
  • Measure the effectiveness of Piraeus Bank advertising activities.
  • Measure the performance of and reward external staff.
  • Limit the frequency of advertisements shown.

In order to show advertisements via the Google Network, the non-deactivation of analysis cookies is necessary. In case analysis cookies are deactivated, no information will be collected and you may not participate in any targeting list for remarketing advertisements. Respectively, if you keep the analysis cookies and you do not deactivate the advertisement cookies, although Google Analytics will collect information regarding your visit to our website, you will not be included in remarketing lists and therefore will not be able to see remarketing advertisements.

Neither Google Analytics nor Facebook Pixel Tracking can work retrospectively. This means that if you start navigating through the website, after having enabled the advertising cookies, you may participate in the advertising groups according to your visits, for the period of time they are enabled. When you choose to disable them, no more information will be collected from the website and therefore no advertisement will be shown again. Their disabling will take effect from the moment you disable them and afterwards. This means that for some time you will still see advertisements, which however will be related to the period when these cookies were still enabled, and in this context the advertisements are shown based on information which was collected then.

Advertising Cookies
Name of Cookie   Provider of Cookie
Google AdWords
Google AdWords