epay eCommerce, for transactions via your e-shop

The epay eCommerce platform enables you to handle the payments at your e-shop in the way that best suits your needs.

More flexibility for your e-shop

The epay eCommerce platform for e-commerce transactions fulfils the needs of any business, regardless of its size and area of activity. The platform supports from a few hundred to millions of transactions in order to serve your clients with speed and ease. For this reason, the largest Greek e-commerce sites have selected Piraeus Bank to serve their transactions.

Better service for your clients

Through the epay eCommerce platform you can offer your clients the best possible service and flexibility because:

  • They can buy from (or pay at) your e-shop 24/7, 365 days a year.
  • They can use a debit, credit or prepaid Visa card, MasterCard and Maestro card of any Greek or foreign bank, as well as Diners, Discover and American Express cards, if you wish so.
  • They have the option to pay in instalments (available for Greek credit cards only), while Piraeus Bank also provides the option to prepay those purchases.

Transaction monitoring and security

All payments taking place through the epay eCommerce platform will be credited to your business bank account. You shall be informed in real time for the transactions through the web management tool we provide you with (AdminTool).

Interface options with the epay eCommerce platform

Redirection

User experience

  1. The client completes a purchase at your e-shop.
  2. When starting the payment process, the customer will automatically be transferred to the special payment page of the Piraeus Bank epay. Then, the client is informed regarding payment amount and enters his card details.
  3. The payment processing is performed with maximum security by epay eCommerce platform, which automatically informs you that the transaction was fulfilled.
  4. The client is informed of the transaction completion from your e-shop.
  5. Upon the transaction completion, the client returns to the website of your e-shop.

Advantages

  • Your business does not keep any details of the card used for payment. This greatly facilitates your certification process according to the PCI DSS standards.
  • An easy and quick way to integrate online payments to your web site.


iFrame

User experience

  1. The client completes a purchase at your e-shop.
  2. When starting the payment process, the customer will automatically be transferred to the payment form of epay eCommerce platform. The client enters his card details to pay the service or product.
  3. The page to which the client is transferred has been configured by you (visual aspect, logo, etc.), without displaying the Piraeus Bank logo.
  4. The payment processing is performed with maximum security by the epay platform, which automatically informs you that the transaction was fulfilled.
  5. The client is informed of the transaction completion from your e-shop.
  6. Upon the transaction completion, the client remains at your e-shop.

Advantages

  • The client enjoys a smooth user experience both during navigation and when the transaction is completed.
  • The infrastructure is provided to your business without bearing Piraeus Bank logotypes or other features. Therefore, you can adjust it according to your requirements, thus ensuring a great user experience for your customer.
  • Your business does not keep any details of the card used for payment. This greatly facilitates your certification process according to the PCI DSS standards.
  • An easy and quick way to integrate online payments to your web site.


Web Service

User experience

  1. The client completes the purchase at your e-shop. Using web services is a way to integrate with the epay eCommerce platform while making your customers purchasing experience customisable by you.
  2. The card details are sent via a secure interface, using web services, to the epay eCommerce. Your web site must provide 128bit SSL encryption at least, and you must be PCI compliant
  3. The payment processing is performed with maximum security by the epay eCommerce, and you are automatically informed that the transaction was fulfilled.
  4. The customer is informed of the transaction completion from your e-shop.

Advantages

  • You have complete control of the user experience by building your own payment form .
  • This solution is suitable for businesses with special requirements and needs, that also have highly developed security and management infrastructure for their clientele. The integration with epay eCommerce platform is easy; full documentation is provided to you in order to help you through the implementation process.

Obtain the epay eCommerce in 6 simple steps

  1. Visit a Piraeus Bank branch having the following documents:
    • A business commencement certificate by the competent Tax Office, containing any changes (the main and secondary activities must be displayed). We may also accept: Printout from TAXISnet or the One-stop-shop service by G.E.MI.
    • Form E3 for businesses keeping Class B accounting books.
    • Balance sheet/profit and loss account for businesses keeping Class C accounting books.
    • Periodic VAT return (of the current year) or recent balance (of the current year).
    • Valid social insurance certificate by the Social Insurance Institute-IKA (only when you apply for an instalment discount ).
  2. A specialized employee will contact you by telephone in order to inform you and suggest to you the ideal solution according to the needs of your business.
  3. You receive personalized pricing based on the needs and size of your business, and an update with all necessary technical details and information.
  4. Your request is then evaluated by the Bank.
  5. You are informed by the employee of the branch on the outcome of your request, without any other visit to the branch being required.
  6. A technician will contact you, so as to complete the interfacing procedures with the epay platform.